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Customer Service Representative
2 months ago
Port of Newcastle is a leading player in the Australian supply chain industry, providing innovative and responsible solutions to support businesses in competing globally. With a strong focus on sustainability and social responsibility, we strive to create a positive impact on the local community and the wider economy.
The OpportunityWe are seeking a highly organized and customer-focused Receptionist to join our Administration team. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a professional experience for all visitors.
Key Responsibilities- Greet visitors and manage incoming communications
- Provide administrative assistance to the Administration team and broader business
- Support the needs of staff and other stakeholders
- Work closely with the Junior Receptionist to ensure seamless day-to-day operations
- Approximately two years of experience in reception, administration, or a similar role
- Strong literacy and communication skills
- High level of customer service
- Proficiency in Microsoft Office
- Excellent organizational skills
- Competitive salary, reviewed annually
- Agile work environment
- Focus on professional growth
- 26 week paid Parental Leave for primary carers
- Optional workplace giving program supporting employees in giving back to the Newcastle community
- Work180 endorsement – PON is recognized as a top 101 employer for women in 2024
- Opportunity to be involved in the development of PON's Reconciliation Action Plan (Innovate stage)