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National Account Manager

2 months ago


Melbourne, Victoria, Australia PharmaCare Full time

About Us

PharmaCare is a leading Australian-owned and family-operated business, proud of its heritage and commitment to delivering high-quality products to customers. As a performance-driven company, we encourage ownership, integrity, and an entrepreneurial spirit among our team members.

Our Business

We are a global company with a presence in pharmacies, supermarkets, department stores, and variety stores worldwide. Our products are trusted by consumers, and we strive to maintain a strong reputation in the industry.

What We Offer

  • Employee assistance and wellbeing initiatives
  • Generous monthly product allowance to support your health and wellbeing
  • Leave loading
  • Paid parental leave, subsidised health and salary continuance insurance
  • Ongoing training and development programs

About the Role

This is an exciting opportunity to join our team as a National Account Manager - Grocery Category, reporting to the National Business Manager - Coles. You will be responsible for managing selected categories within the Coles business, building long-term relationships with key customers, and driving sales and profit growth in line with company objectives.

Key Responsibilities

  • Achieve strategic objectives with trade partners, including net revenue, trade spend, gross margin, scan market share, product & placement share
  • Manage and develop the Coles Business, including product and placement strategies
  • Develop strong and lasting business partnerships with key customers
  • Ensure continued growth through driving sales and managing spend
  • Manage P&L for Coles within Brand responsibility
  • Manage and execute customer promotional programs
  • Manage customers in-store activity via Strikeforce, our 3rd party merchandiser's
  • Negotiate customer promotions internally
  • Prepare presentations for regular reviews
  • Responsible for introducing and maintaining products and conducting market analysis to portray product success
  • Provide market analysis to identify new opportunities
  • Continuous improvement in the management of accounts by identifying opportunities for efficiency, profitability, and overall improvement in the management of categories

About You

  • Exposure to account management in Grocery
  • Exceptional relationship development skills, with the ability to build strong rapport
  • Strong negotiation and selling skills
  • Strong analytical skills with the ability to develop strategies with measurable implementation
  • Strong Excel skills essential
  • Experience with scan data e.g. Circana, highly desirable
  • Strong commercial understanding of business issues and opportunities
  • Highly motivated, with the ability to work autonomously
  • Personality and passion to succeed
  • Proactive in approach and meticulously organized
  • Exposure/ understanding of DSX Product Forecasting