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Customer Service Ambassador
1 month ago
We are seeking a highly motivated Customer Service Representative to join our Retail Banking Services team in Werribee.
About UsThe Commonwealth Bank of Australia is one of the country's largest and most respected banks, with a proud history spanning over 100 years. We have a strong commitment to making a positive impact on our customers' lives, and we're looking for someone who shares this vision.
Our company culture is built on the values of integrity, teamwork, innovation, and customer focus. We strive to create an inclusive environment where our employees can grow and thrive, both professionally and personally.
About the RoleThis is an exciting opportunity for a passionate individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, processing transactions, and assisting customers with their banking needs.
You will work closely with our customers to understand their financial goals and objectives, and provide tailored solutions to help them achieve their dreams. Your excellent communication skills and ability to empathize with customers will be essential in building strong relationships and resolving any issues that may arise.
In return for your hard work and dedication, we offer a competitive salary of $55,000 - $65,000 per year, depending on experience.
What You'll NeedTo be successful in this role, you will need:
- A genuine passion for customer service and a desire to make a difference in people's lives;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues;
- A strong attention to detail and ability to process transactions accurately;
- An ability to work in a fast-paced environment and adapt to changing priorities;
- Basic computer skills and proficiency in Microsoft Office applications.
At the Commonwealth Bank of Australia, we offer a range of benefits and opportunities to support your career growth and well-being. These include:
- A competitive salary and bonus structure;
- A comprehensive training program to help you develop your skills and knowledge;
- A flexible working arrangement that allows you to balance your work and personal life;
- A range of employee discounts and benefits, including health insurance and gym membership;
- A generous leave policy and paid parental leave entitlements.
