Fitness First Club Sales Representative

4 weeks ago

East Melbourne, Victoria, Australia Fitness First Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our sales team, you will be responsible for driving membership growth and providing exceptional customer service to our existing members.

Key Responsibilities:

  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and identification of new business opportunities
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey

Requirements:

  • Current First Aid & CPR certificate
  • A problem-solving mindset to provide solutions that meet the needs of our potential members
  • A gift for communication to talk to anyone with ease and inspire them to take action
  • Drive to be goal-focused and continuously look for new ways to excel
  • A team player to rally through hard times and celebrate personal and team success
  • Customer-focused to build rapport with people of all backgrounds and motivated to help them achieve their goals

About Fitness First:

Fitness First is a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job - it's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

What We Can Offer:

  • A competitive package including base salary, super, and uncapped commission
  • A complimentary Platinum Fitness First membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations, and disciplines
  • Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards

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