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Customer Service Representative
2 months ago
We are seeking a highly motivated and experienced Customer Services Officer to join our team at the Keilor East Leisure Centre. As a key member of our sales team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim programs.
Key Responsibilities- Achieve daily sales targets and meet key performance indicators (KPIs)
- Provide exceptional customer service to existing and prospective members and guests
- Conduct tours of the centre and provide relevant information to prospective members
- Apply sound cash handling principles and use of Point of Sale (POS) systems
We are looking for a team player with strong communication skills, who can build rapport and positive relationships with people. You should have experience in working in a sales environment and be able to positively influence and negotiate win-win outcomes.
You will also have strong interpersonal skills and the ability to communicate with a diverse range of guests. You should possess values such as integrity, excellence, courage, openness, respect, leadership, and accountability.
About the PerksAs a staff member of Belgravia Leisure, you will have access to all the leisure facilities in Moonee Valley, including Ascot Vale Leisure Centre and Queenspark Swimming Pool.
About the CompanyBelgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
