Customer Services Representative

3 weeks ago

Keilor East, Victoria, Australia Belgravia Leisure Full time

About the Role


We are seeking a talented Customer Services Representative to join our team at Belgravia Leisure. As a key member of our sales team, you will be responsible for acquiring new memberships for our Health and Fitness and Learn to Swim programs.


As a successful candidate, you will have a strong sales and customer service background, with experience in achieving sales targets and delivering exceptional customer experiences. You will be able to build rapport and positive relationships with people, and have a flair for positively influencing and negotiating win-win outcomes.


Key accountabilities include:



  • Achieving set sales targets on a daily basis
  • Providing exceptional guest experience in person and over the phone to existing and prospective members and guests
  • Providing relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
  • Conducting tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
  • Applying sound cash handling principles and use of Point of Sale (POS) systems

About You


You will have experience in working in a team to achieve collective and individual targets. You will have strong interpersonal skills and the ability to communicate with a diverse range of guests. You will possess values such as integrity, excellence, courage, openness, respect leadership and accountability.


About the Perks


As a staff member of Belgravia Leisure, you will also have access to all the leisure facilities in Moonee Valley, including Ascot Vale Leisure Centre and Queenspark Swimming Pool.


About the Company


Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.


About the Qualifications



  • Current First Aid Certificate (Level 2) & CPR
  • Current Working with Children Check (or equivalent)
  • Current National Police Check
  • CUSTOMER SERVICE AND/OR SALES EXPERIENCE
  • EXPERIENCE IN ACHIEVING COLLECTIVE AND INDIVIDUAL TARGETS
  • ABILITY TO WORK INDEPENDENTLY AND IN A TEAM ENVIRONMENT
  • PASSION FOR CUSTOMER EXPERIENCE
  • STRONG INTERPERSONAL SKILLS AND THE ABILITY TO COMMUNICATE WITH A DIVERSE RANGE OF GUESTS

If you are a person who is passionate about leisure and want to utilise your skills and experience in the leisure industry, we want to hear from you.


To be eligible to apply for this position you must be eligible to work in Australia, with a valid driver licence and be willing to undergo a background check if requested.

  • Customer Service Representative

    4 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Belgravia Leisure. As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales experience to our guests.Key ResponsibilitiesProvide exceptional customer service and sales experience to our...

  • Customer Service Representative

    4 weeks ago

    Keilor Park, Victoria, Australia C.H. Robinson Full time

    Customer Service Representative**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at C.H. Robinson. As a key member of our customer-facing team, you will be responsible for providing world-class customer service to our clients.**Key Responsibilities**- Provide exceptional customer service through phone, email, and...

  • Customer Services Representative

    5 days ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Services Officer to join our team at Keilor East Leisure Centre in VIC.As a key member of our sales team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim. You will meet new member and program enrolment sales targets and KPIs while...

  • Customer Services Representative

    4 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleAs a Customer Services Officer with Belgravia Leisure, you will be responsible for delivering exceptional customer service and achieving sales targets in a fast-paced environment.Key Accountabilities include:Achieving set sales targets on a daily basisProviding excellent customer service and information to prospective membersConducting tours of...

  • Customer Service Representative

    3 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleAs a Customer Services Officer, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim.Key responsibilities include achieving sales targets, providing exceptional customer service, and delivering an excellent experience to guests.You will also be responsible for conducting tours of the centre/facility and...

  • Customer Service Representative

    4 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Services Officer to join our team at Belgravia Leisure. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experience to our guests.Key ResponsibilitiesAchieve set sales targets on a daily basisProvide exceptional guest experience...

  • Sales and Customer Experience Representative

    2 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated Sales and Customer Experience Representative to join our team at Belgravia Leisure.As a key member of our team, you will be responsible for delivering exceptional customer experiences and achieving sales targets in a fast-paced environment.

  • Customer Service Ambassador

    2 weeks ago

    Keilor East, Victoria, Australia Expeditors Full time

    Customer Service Representative As a key member of our team at Expeditors, the Customer Service Representative plays a vital role in ensuring our customers receive exceptional service. This includes demonstrating a thorough understanding of their expectations and executing tasks with urgency, attitude, commitment, and professionalism.This is an opportunity...

  • Customer Service Ambassador

    1 month ago

    Keilor East, Victoria, Australia Expeditors Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Expeditors. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their freight forwarding needs are met with professionalism and urgency.Key...

  • Customer Service Ambassador

    1 week ago

    Keilor East, Victoria, Australia Expeditors Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Expeditors. In this role, you will be the primary point of contact for our customers, providing exceptional support and service to meet their freight forwarding needs.Responsibilities:Customer Communication: You will proactively communicate with...

  • Customer Service Ambassador

    3 weeks ago

    Keilor East, Victoria, Australia Expeditors Full time

    As a Customer Service Representative at Expeditors, you will be the key point of contact for our customers, providing exceptional service and support throughout their freight forwarding experience. Your role will involve proactively communicating with customers, establishing meaningful relationships, and taking ownership of understanding and complying with...

  • Customer Service Ambassador

    1 month ago

    Keilor East, Victoria, Australia Expeditors Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Expeditors. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their freight forwarding needs are met with professionalism and urgency.Key ResponsibilitiesCommunication: Proactively...

  • Customer Service Representative

    1 month ago

    East Melbourne, Victoria, Australia Bolton Clarke Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Bolton Clarke. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:Receive and...

  • Customer Service Ambassador

    4 weeks ago

    Keilor East, Victoria, Australia Expeditors Full time

    Job SummaryAs a Customer Service Representative at Expeditors, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate execution of freight forwarding tasks. Your primary goal will be to establish meaningful relationships with customers, provide timely and complete information, and take ownership of...

  • Customer Service Representative

    7 days ago

    East Melbourne, Victoria, Australia Bolton Clarke Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Bolton Clarke.Company OverviewBolton Clarke is a leading organization dedicated to providing exceptional services to individuals who wish to stay at home longer. We pride ourselves on our commitment to delivering high-quality care and support.In this role, you will be part of...

  • Customer Service Representative

    2 weeks ago

    East Melbourne, Victoria, Australia Visy Full time

    Unlock a Rewarding Career in Customer ServiceWe are seeking an exceptional Customer Service Representative to join our team at Visy. As a key member of our customer-facing team, you will play a crucial role in delivering outstanding service and support to our clients.About the Opportunity:This is a dynamic and varied role that requires strong communication...

  • Customer Service Representative

    2 weeks ago

    Doncaster East, Victoria, Australia EG Australia Full time

    We are currently seeking a Customer Service Representative to join our frontline Fuel team at our Doncaster East store. Our goal is to provide exceptional customer experiences and build long-lasting relationships with our customers.The successful candidate will have the ability to deliver brilliant customer service, promote products and deals in-store,...

  • Customer Service Representative

    5 days ago

    East Melbourne, Victoria, Australia Visy Full time

    Unleash Your Potential in Customer Service">We are seeking a highly skilled and results-driven Customer Service Representative to join our dynamic team at Visy. As a key member of our customer-facing team, you will play a pivotal role in delivering exceptional customer experiences and driving business growth.">About the Role:">">You will be responsible for...

  • Customer Service Representative

    1 week ago

    East Melbourne, Victoria, Australia Costco Wholesale Full time

    At Costco Wholesale, we are seeking a dedicated and customer-focused Customer Service Representative to join our team. As a key member of our warehouse staff, you will play a vital role in ensuring the exceptional shopping experience for our members.About the RoleThis is a full-time position with a minimum of 24 hours per week. You will be working on a...

  • Customer Service Representative

    4 weeks ago

    Keilor Park, Victoria, Australia McDonald's Full time

    We are seeking enthusiastic individuals to join our team at McDonald's Keilor Park restaurant. As an Overnight Crew Member, you will be responsible for providing excellent customer service and working collaboratively with our team to deliver a high-quality experience for our customers.Key Responsibilities:Delivering exceptional customer service in a...