Commercial Partnerships Loyalty Manager

1 week ago

Brisbane, Queensland, Australia Executive Leadership Full time
Job Title: Commercial Partnerships Loyalty Manager

The Commercial Partnerships Loyalty Manager is a key role within our Executive Leadership team, responsible for identifying and onboarding new commercially beneficial partnerships. This role requires a strong understanding of commercial loyalty partnerships and the ability to grow the external partnerships portfolio at pace.

Key Responsibilities:
  • Champion the Customer Loyalty value proposition and onboard new partners
  • Align joint initiatives with Customer Loyalty strategy for success
  • Build and maintain strong partner relationships and resolve conflicts and challenges in partnerships
  • Track industry loyalty trends and competitor actions and measure and report partner performance using key metrics
  • Plan and evaluate new initiatives with business leadership and ensure key stakeholders understand partner objectives
Requirements:
  • Bachelor's degree in business or related field
  • 3-5 years of experience in commercial partner management/sales
  • Understanding of core marketing principles for co-promotions and loyalty understanding
  • Knowledge of the current loyalty market, players, and programs, especially in retail, travel, FS, utilities
  • Understanding of loyalty coalition mechanisms, commercials, analytics, and ROI mechanisms
What You'll Enjoy:
  • A culture that values inclusivity and offers a team culture like no other in the industry
  • Development opportunities through individualized learning and development pathways
  • Exclusive staff discounts and travel discounts
  • Flexibility in work arrangements and career opportunities in a network of brands and businesses across the globe
  • Corporate health discounts and mental health support
  • Social events and opportunities to attend global conferences
  • Giving back to the community through corporate social responsibility programs

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