Marketing Associate

3 weeks ago

Brisbane, Queensland, Australia Ezimmerman Full time
About the Role

We are seeking a highly proactive Marketing Associate (Loyalty & Partnerships) to join our small and growing team. As a key member of our marketing team, you will be responsible for spearheading the implementation and execution of our world-first loyalty and community programs.

Key Responsibilities
  • Owning our community calendar initiatives to plan and execute monthly initiatives that build authentic connections with our customers
  • Executing our new loyalty program, a first of its kind in the world, and listening to customer feedback to improve community and loyalty incentives
  • Acting as a lead liaison to our customer community, communicating feedback to the business to drive improvements across product and marketing
  • Helping the business strategize ideas and improvements to further drive loyalty amongst our customer base
  • Proactively identifying brands to partner with to strengthen our loyalty and community program and add value to customers
  • Assisting in the development of creative and authentic content in collaboration with our marketing team
  • Owning the execution of public activations and pop-ups as part of our partnerships and brand building strategy
  • Managing public communication to customers outside the customer service channel, such as responding to comments on social media and our public Facebook group
What You'll Need
  • Demonstrated experience in relationship management, with outstanding interpersonal skills and emotional intelligence
  • Demonstrated project management experience, such as event planning or in account management
  • Experience in a high-growth environment and comfortable with navigating change and uncertainty
  • A bias towards action, and an entrepreneurial spirit to constantly try novel and unconventional ways of achieving results
  • Manage complicated projects and tight deadlines, where the accountability is on you to deliver on time
Perks of the Role
  • Competitive package remuneration at market rate
  • Own part of the business through a generous employee share scheme
  • Carve your own space within our company and excel in the areas that interest you the most
  • Enjoy our remote working program, encouraging 4 weeks per year of travel while getting paid and working full-time
  • All-team paid for lunches every Friday, and the occasional celebratory drinks
  • Influence the culture and work environment as we build the company together

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