Commercial Partnerships Manager
2 weeks ago
As a Commercial Partnerships Manager, you will be responsible for identifying and onboarding new commercially beneficial partnerships, growing the external partnerships portfolio, and developing commercial relationships to create market value within the Customer Loyalty program.
Key Responsibilities:- Champion the Customer Loyalty value proposition
- Onboard and support new partners
- Align joint initiatives with Customer Loyalty strategy for success
- Build and maintain strong partner relationships
- Resolve conflicts and challenges in partnerships
- Collaborate with sales and marketing teams
- Track industry loyalty trends and competitor actions
- Measure and report partner performance using key metrics
- Plan and evaluate new initiatives with business leadership
- Ensure key stakeholders understand partner objectives
- Stay updated on industry trends and digital advances
- Bachelor's degree in business or related field
- 3-5 years of experience in commercial partner management / sales
- Understanding of core marketing principles for co-promotions
- Loyalty Understanding: Not critical, though highly regarded
- Knowledge of the current loyalty market, players and programs, especially in retail, travel, FS, utilities
- Understanding of Loyalty coalition mechanisms
- Understanding of Loyalty commercials, analytics and ROI mechanisms
- Experience in Loyalty partnerships
- Solid understanding of loyalty programs and core loyalty principles (reward mechanisms, member engagement strategies, program optimisation, etc.)
- Culture: A team culture like no other in the industry
- Development: Individualised Learning & Development pathway options
- Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
- Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
- Flexibility: Monday to Friday week, business hours with flexible/hybrid options
- Brightness of Future: Career opportunities in a network of brands and businesses across the globe
- Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
- Mental Health: Support and Employee Assistance Program for staff and family
- Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences
- Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
- Sustainability: The protection of our environment is essential to the future of tourism", "lang_code": "en"}
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