Insurance Claims Resolution Specialist

1 month ago


Sunshine Coast, Australia Youi Full time
Unlock a Rewarding Career in Insurance Claims

At Youi, we're redefining insurance by putting people at the heart of everything we do. As an Insurance Claims Resolution Specialist, you'll play a vital role in supporting vulnerable individuals navigate challenging situations and find fair solutions.

About the Role:

  • We're seeking a committed professional to join our Third Party Care team, dedicated to delivering exceptional customer experiences.

The Ideal Candidate:

  • Committed to providing outstanding service, with high levels of empathy and strong negotiation skills.

Your Key Responsibilities:

  • To work closely with clients and third parties throughout the claims process, ensuring seamless communication and effective resolution.
  • To maintain open and transparent relationships, fostering trust and confidence in all interactions.

We Offer:

  • A permanent full-time position with a competitive salary (estimated $65,000 - $80,000 per annum) plus incentive component.
  • Career progression opportunities prioritizing internal promotions.
  • 22 Days Annual Leave, plus volunteer leave and yearly Salary Reviews.
  • Paid induction training and ongoing career development.
  • An innovative and supportive work environment that encourages collaboration and growth.

About Youi:

We're a dynamic and human-focused organization, passionate about delivering exceptional insurance solutions. Our values shape a culture that's truly unique, and we invite you to be part of it.



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