Insurance Claims Resolution Specialist
1 month ago
At Youi, we're redefining insurance by putting people at the heart of everything we do. As an Insurance Claims Resolution Specialist, you'll play a vital role in supporting vulnerable individuals navigate challenging situations and find fair solutions.
About the Role:
- We're seeking a committed professional to join our Third Party Care team, dedicated to delivering exceptional customer experiences.
The Ideal Candidate:
- Committed to providing outstanding service, with high levels of empathy and strong negotiation skills.
Your Key Responsibilities:
- To work closely with clients and third parties throughout the claims process, ensuring seamless communication and effective resolution.
- To maintain open and transparent relationships, fostering trust and confidence in all interactions.
We Offer:
- A permanent full-time position with a competitive salary (estimated $65,000 - $80,000 per annum) plus incentive component.
- Career progression opportunities prioritizing internal promotions.
- 22 Days Annual Leave, plus volunteer leave and yearly Salary Reviews.
- Paid induction training and ongoing career development.
- An innovative and supportive work environment that encourages collaboration and growth.
About Youi:
We're a dynamic and human-focused organization, passionate about delivering exceptional insurance solutions. Our values shape a culture that's truly unique, and we invite you to be part of it.
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