Insurance Claims Negotiator

1 week ago


Sunshine Coast, Australia Youi Full time
Drive Growth in Insurance Claims

We are seeking an experienced Insurance Claims Negotiator to join our dynamic team at Youi. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business growth through effective claims negotiation.

About the Role:
  • Mitigate costs and negotiate with other insurance companies on behalf of the organisation.
  • Liaise with customers and insurers at various stages of the claims process.
  • Collect information, assess liability, and apply road rules and relevant laws for the best outcome.

In this challenging yet rewarding role, you will have the opportunity to develop valuable skills in a dynamic environment and take ownership of your tasks, gaining technical skills in the claims process. Our supportive team environment and opportunities for career progression will enable you to make a real impact on our Customers' experience.

What We Offer:
  • A competitive salary package of $80,000 - $120,000 per annum, plus performance-based incentives.
  • Career progression opportunities prioritizing internal promotions.
  • 22 Days Annual Leave, plus Volunteer Leave and Annual Salary Reviews.
  • Paid induction training and ongoing career development, including leadership pathways.
  • Onsite Barber, Brow Bar, and Massage Therapist.
  • Games Room and free use of the Youi Bicycle Fleet.
  • Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes.
  • Free Skin Checks, Flu Jabs, and Wealth Mastery Sessions.
  • Onsite Car Detailing Service.
  • Discounted Insurance Products.
  • Great Work-Life Balance with set start and finish times.
  • Casual Dress Code.
About Youi:

At Youi, we redefine insurance, and our team is as diverse as our approach. With over 2400 employees, we continue to grow, delivering exceptional insurance solutions across various products and channels. Our values—dynamic, human-focused, honest, and passionate—shape a culture that stands out. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to explore this exciting opportunity.



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