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Insurance Claims Processor

1 month ago

Sunshine Coast, Australia Fuse Recruitment Full time
Company Overview

About your new company Fuse Recruitment specialises in recruitment for the insurance industry and actively sources a broad range of established clients.

Job Summary

This full-time role involves managing the full claims process from lodgement to settlement. You will be the initial point of contact for customers, providing empathetic and professional support. This is a rotational shift role, Monday – Saturday with one Saturday shift every 2-3 weeks.

Key Responsibilities
  • Manage the full claims process from lodgement to settlement
  • Liaise with customers to provide supportive and knowledgeable service
  • Negotiate options as required for accurate processing of claims
  • Work within set procedures and standards to ensure all claims are processed efficiently
Requirements
  • Proven track record of claims management experience or similar in a complex customer service environment
  • Excellent communication and phone skills
  • A detail-oriented approach with a commitment to delivering exceptional customer service
  • Highly organised and able to work under pressure in a fast-paced environment
  • Proven analytical and critical thinking capabilities
Benefits
  • Join a team of experts that celebrates success
  • Annual company-wide celebrations with regular interstate trips
  • Enjoy additional leave days (e.g. paid wellness and volunteering leave)
  • Employee discounts on insurance products
Estimated Salary

$65,000 - $80,000 per annum depending on experience