Claims Resolution Specialist

21 hours ago


Sunshine Coast, Australia Fuse Recruitment Full time

About Fuse Recruitment

We are a leading recruitment agency specializing in the insurance industry. Our team is dedicated to connecting talented professionals with exciting career opportunities.

**Job Summary:** We are seeking a highly skilled Claims Resolution Specialist to join our client's team. As a Claims Resolution Specialist, you will be responsible for managing the full claims process from lodgement to settlement.

**Key Responsibilities:**

  • Manage the full claims process from lodgement to settlement, ensuring accurate and timely processing of claims
  • Liaise with customers to provide empathetic and professional support, ensuring a positive experience throughout the claims process
  • Negotiate options as required for accurate processing of claims, working within set procedures and standards to ensure efficiency and effectiveness

**Requirements:**

  • Proven track record of claims management experience or similar in a complex customer service environment
  • Excellent communication and phone skills, with the ability to build strong relationships with customers and colleagues
  • A detail-oriented approach with a commitment to delivering exceptional customer service, ensuring all claims are processed efficiently and effectively

**Benefits:**

  • A competitive salary of $65,000 - $80,000 per annum, depending on experience
  • The opportunity to work with a dynamic and growing business in the insurance industry
  • A fast-paced and supportive work environment, with opportunities for professional growth and development

**About Fuse Recruitment:

We specialize in recruitment for the insurance industry, sourcing top talent for our clients across various roles. If you're a motivated and experienced claims professional looking for a new challenge, we'd love to hear from you.



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