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Change Management Professional
3 weeks ago
We are seeking an experienced professional to join our team in delivering exceptional client experiences through innovative solutions. The successful candidate will drive strategic transformation, simplifying processes and enhancing efficiency across our business.
As a key member of our Private Bank team, you will be empowered to shape a rewarding career with a global financial services group operating in 31 markets. With 56 years of unbroken profitability, we offer a friendly and supportive environment where everyone contributes ideas and drives outcomes.
Key ResponsibilitiesYou will manage end-to-end change initiatives within our Private Bank business, collaborating with clients, bankers, advice services teams, product specialists, and leadership to deliver transformational change. Your focus will include driving continuous improvement in key systems, such as Salesforce, and sourcing new systems to enhance our advice lifecycle.
Requirements- Proven experience in developing and maintaining high-quality change management deliverables, including communications, training, stakeholder engagement, and change impact assessments.
- A strong background in managing business-wide transformation and change initiatives, particularly those impacting processes and technology within the financial sector.
- Demonstrated expertise in stakeholder management, negotiation, and influencing, with the ability to engage effectively at all levels.
- A client-focused mindset, with a passion for transforming client interactions and delivering exceptional customer experiences.
- A deep understanding of advice processes, advice technology systems, and best practice implementation, coupled with exceptional communication and organizational skills.
We offer a wide range of benefits, including:
- Wellbeing leave days
- Service bonus leave days
- Paid parental leave and transition leave
- Volunteer leave and donation matching
- Gender affirmation leave
- Access to Employee Assistance Program and wellbeing benefits
- Flexible working arrangements
Our technology-driven retail bank supports clients in achieving their goals—whether buying a home, growing a business, or managing wealth.
Our Commitment to Diversity, Equity, and InclusionWe are committed to fostering a diverse, equitable, and inclusive workplace, encouraging applications from all backgrounds and identities. We welcome discussions on how you can feel included and belong with us.
