Regional Business Development Leader

4 days ago

Melbourne, Victoria, Australia beBeeOperations Full time $110,000 - $140,000
Job Overview

As a Regional Operations Manager, you will play a pivotal role in driving the success of our franchise partners within your region. You will be the cornerstone of support and guidance, empowering them to optimize their businesses and achieve operational excellence.

Key Responsibilities
  • Support Franchise Partners to improve financial and operational performance of their business.
  • Ensure that your region achieves key KPIs in line with benchmarks and best practice.
  • Deliver outstanding Guest experience across your region, with Guest reviews to boast about.
  • Be the conduit between Support Office and Franchise Partners, ensuring policies are followed and Franchise Partner issues are resolved in a respectful and timely manner.
  • Ensure compliance to brand standards is achieved within your region.
  • Drive Franchise Partner and team member engagement.
Requirements
  • Solid business experience, managing multi-site franchised businesses.
  • Strong Guest focus.
  • Ability to build relationships quickly with a wide range of stakeholders.
  • Excellent communication, presentation and time management skills.
  • Proven influencing and negotiation skills.
  • Strong financial acumen, experience with P&L's and budgets.
  • Proven experience achieving KPIs and maximising profit.

This role will require extensive time in restaurants and as you are managing multiple states initially a component of travel. We do our best work when we are out in restaurants shoulder to shoulder with our Franchise Partners and their teams.

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