Market Development Manager for APAC Region

4 weeks ago


Sydney, New South Wales, Australia Indie campers Full time

About Us

Indie Campers, the leading campervan marketplace, is dedicated to making road trips accessible to everyone. With a strong focus on customer experience and digital innovation, we have developed a robust booking platform and high-quality travel offerings at competitive prices.

We have achieved significant milestones, with over one million nights rented through our platform, welcoming more than 300,000 travelers from 169 countries. Our diverse range of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and vehicle sales.

Rooted in technological excellence, our challenges are both exciting and demanding, requiring top talent and motivation to drive success. We are growing our team and seeking individuals passionate about pursuing this dream with us, joining an ever-evolving journey.

The Role

As an Indie Campers Market Development Manager & Acquisition Associate for the APAC region, you will be responsible for driving market growth by acquiring new listings, managing host relationships, and ensuring high levels of host satisfaction. Your role will involve analyzing acquisition data, managing accounts, and implementing strategies to reduce churn rate. You will report directly to the Marketplace Senior Manager and work from our central HQ, collaborating closely with the Growth, Revenue Management, and Operations teams to ensure alignment with overall business objectives.

Key Responsibilities:

  • Develop and implement strategies to acquire new listings in the region, driving market expansion.
  • Manage relationships with hosts to ensure high levels of satisfaction and engagement.
  • Implement strategies to reduce churn rate and retain hosts on the platform.
  • Monitor and analyze acquisition and account management performance data to identify trends, insights, and opportunities for optimization.
  • Provide exceptional support to hosts, addressing their needs and resolving issues promptly.
  • Track and report on key performance indicators related to net new listings, churn rate, and host satisfaction.

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • 2+ years of experience in account management, business development, or related roles.
  • Strong understanding of market development and account management strategies.
  • Excellent organizational and time management skills.
  • Strong problem-solving and analytical abilities.
  • Effective communication and interpersonal skills.
  • Proficiency in account management and CRM tools is a plus.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to operational excellence.
  • You thrive in fast-paced environments and feel comfortable with ever-changing situations.
  • You are motivated by taking ownership of your tasks and driving continuous improvement.
  • Fluency in English is mandatory.

Compensation Package: The estimated annual salary for this position is around $85,000 - $110,000, depending on qualifications and experience. This figure may vary based on individual circumstances.



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