Strategic Partnerships Manager: Commercial Excellence

3 days ago

Sydney, New South Wales, Australia Suncorp Group Full time
Job Summary

We are seeking a seasoned Strategic Partnerships Manager to lead our commercial partnerships with key IT Outsource Suppliers. The successful candidate will have a strong commercial mindset, excellent relationship-building skills, and the ability to foster accountability and discipline within the Supplier Partnering team.

Key Responsibilities
  • Manage commercial relationships with Strategic Partners & IT Strategic Suppliers, including rate/cost negotiations, disputes, and contracted deliverables.
  • Resolve supplier disputes and work with Suncorp business stakeholders to address supplier performance and governance issues, coordinating improvement plans when necessary.
  • Track supplier performance, service levels, metrics, and performance incentive pools.
  • Contribute to strategic demand management, forecasting demand, and utilizing supplier capacity.
  • Develop sourcing approaches aligned with Suncorp's business strategy, ensuring competitive tension across Strategic Partners.
  • Act as an account manager for ITO Strategic Partners & IT Strategic Suppliers, driving continuous improvement by managing performance and service improvement.
Requirements
  • 5-10 years of experience in Procurement and Vendor Management with Outsource or Strategic Vendors.
  • Strong relationship-building skills and ability to develop and lead leaders.
  • Proven capability in contributing to the strategic direction of a department.
  • Strong stakeholder management skills.
  • Vendor management experience, including managing outsource service suppliers.
  • A proven ability to manage across broad teams and business areas, ensuring effective delivery of multiple projects simultaneously.
About the Role

This is a critical role within Suncorp Group, requiring a skilled professional who can navigate complex commercial relationships, drive strategic partnerships, and ensure high-quality services from our suppliers.

What We Offer
  • A range of flexible working options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and unlimited paid emergency response leave.
  • Discounts and offers on retail favourite stores and insurance products.
  • Opportunities to give back to our communities through payroll giving, donation matching, and paid volunteer leave.
  • Ongoing study support and career development programs to invest in your future.
  • Prioritizing work-life balance with our robust employee assistance program and dedicated employee council.

In return for your hard work and dedication, we offer a highly competitive salary package, estimated at $120,000 - $150,000 per annum, based on location and experience.

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