Customer Dispute Analyst

2 weeks ago


Lindfield, New South Wales, Australia Commonwealth Bank Full time

At Commonwealth Bank, we're seeking an experienced Customer Dispute Analyst to join our Compliance and Dispute Services team.

The ideal candidate will have a strong background in dispute resolution and analysis, with excellent problem-solving skills and attention to detail.

Key Responsibilities:

  • Analyzing disputed transactions and identifying recovery opportunities
  • Collaborating with subject matter experts to resolve complex issues
  • Providing exceptional customer service and communication skills
  • Ensuring compliance with regulatory requirements

What You'll Need:

  • Proven experience in dispute resolution and analysis
  • Excellent problem-solving skills and attention to detail
  • Strong communication and stakeholder management skills
  • Ability to multitask and prioritize work effectively

Why Work With Us:

We offer a competitive salary of $70,000 - $90,000 per annum, plus a range of benefits including flexible working arrangements, professional development opportunities, and a supportive team environment.

If you're a motivated and experienced professional looking for a new challenge, we'd love to hear from you. Apply now to take the next step in your career.



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