Customer Dispute Resolution Specialist

At Commonwealth Bank, we're committed to building a diverse and inclusive workforce that reflects the customers, businesses, and communities we serve.The estimated salary for this role is around $80,000 - $110,000 per annum, depending on location and experience.Job Description:We're seeking a skilled Customer Service and Dispute Resolution Specialist to join...

At Commonwealth Bank, we're seeking an experienced Customer Dispute Analyst to join our Compliance and Dispute Services team.The ideal candidate will have a strong background in dispute resolution and analysis, with excellent problem-solving skills and attention to detail.Key Responsibilities:Analyzing disputed transactions and identifying recovery...

Commonwealth Bank is committed to building a diverse and inclusive workforce reflecting the customers, businesses, and communities we serve. Our Dispute Operations function is seeking a highly skilled Customer Service Specialist to join our Compliance and Dispute Services team.The ideal candidate will have a strong analytical mindset, excellent communication...

About the Role: We're seeking a skilled Risk Management Specialist, L1 to join our Retail Banking Services (RBS) team. As a key member of the Wealth and Private (W&P) Domain, you will be responsible for supporting the guidance and investing, and wealth partnerships business in the development of risk strategies and procedures to ensure operation within risk...

We are seeking an experienced Customer Support Specialist to join our Home-in team in Sydney. As a key member of our Operations and Customer Success Team, you will play a vital role in ensuring the success of each customer's property journey from search to settlement.Your primary responsibility will be to manage multiple work streams, including processing...

About the Role:We are seeking a highly skilled and experienced Senior Risk Management Specialist to join our Wealth and Private team at Commonwealth Bank.As a key member of our team, you will be responsible for supporting the development of risk strategies and procedures to ensure operation within risk appetite for our guidance and investing, and wealth...

Key Responsibilities:You will investigate and analyze disputed card transactions to identify recovery opportunities, mitigate losses, and resolve claims. You will provide exceptional customer service by responding to and managing customer and stakeholder enquiries, complaints, and issues through various channels.Key Skills:- Strong problem-solving skills...

About the RoleWe are currently recruiting Casual positions for our Customer Care Specialist role.As a valued member of our contact centre team, you'll be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing...

We are currently recruiting Casual positions for our Customer Care Specialist role in the contact centre of Commonwealth Bank, a leading banking institution in Australia.About the RoleThis is an exciting opportunity to be part of a dynamic team and work on a hybrid basis, combining remote work with office hours at our Redfern location. As a Customer Service...

We are currently recruiting Casual positions for our Customer Care Specialist role in banking solutions.Do meaningful work You will be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting...

Drive Business Growth as a Business Banking Credit SpecialistThis is an exciting opportunity to leverage your expertise in complex credit submissions and financial analysis to drive business growth at the Commonwealth Bank. As a Business Banking Credit Specialist, you will play a critical role in supporting the growth of our medium to large Australian...

Operational Support SpecialistWe're seeking an Operational Support Specialist to join Home-in, a fast-growing customer-driven start-up within the Commonwealth Bank Group. As a key member of our Operations and Customer Success Team, you will play a vital role in ensuring the success of our customers' property journeys.Manage multiple work streams, including...

Unlock Career OpportunitiesIn this exciting role as a Mortgage Solutions Specialist, you will have the chance to grow your career in a dynamic and customer-centric environment. As a renowned expert in lending, you will make our customers' lives easier by delivering tailored solutions at the right time.About UsWe are the Commonwealth Bank, a leading banking...

Improve the world of bankingWe're seeking a highly skilled Database Specialist Lead to join our team in Australia.About the roleThis is an exciting opportunity for you to use your technical expertise to drive database solutions across various systems, including CommSee, CommBiz, Payments, Mobile Apps, and Netbank. These systems are built using Oracle RDBMS,...

Unlock a Career in Technology AssuranceWe are seeking an experienced IT Audit Specialist to join our Technology & Cyber team at the Commonwealth Bank of Australia. This role offers a unique opportunity to leverage your technical expertise and analytical skills to drive business innovation and risk management.As an IT Audit Specialist, you will play a...

Role OverviewAs a Senior Home Finance Specialist at Commonwealth Bank, you will play a vital role in delivering exceptional customer service and building long-lasting relationships. Your primary focus will be on creating holistic solutions for our customers, ensuring their financial needs are met, and providing them with a seamless banking experience.

Unlock Business Growth as a Senior Commercial Lending SpecialistThe Commonwealth Bank is seeking an experienced Senior Commercial Lending Specialist to join its team in Sydney. This role offers a unique opportunity to make a meaningful impact on the growth and success of Australian small businesses.As a Senior Commercial Lending Specialist, you will be...

At the Commonwealth Bank, our technology team plays a crucial role in delivering world-class banking services to millions of customers across Australia.We're seeking an experienced Database Development Specialist Lead to join our team and contribute to the development, implementation, and maintenance of enterprise systems.The ideal candidate will have...

About the RoleWe are seeking a highly skilled Platform Engineering Specialist to join our team. As a key member of our engineering team, you will play a critical role in delivering complex solutions that meet the needs of our customers.The successful candidate will have strong technical skills and experience working with reconciliation and payments...

Job DescriptionWe are seeking an experienced Director to join our Transaction Banking Client Consulting team at the Commonwealth Bank. This role offers a unique opportunity to drive customer engagement and elevate our relationship with clients as trusted partners.Key Responsibilities:Support the growth and progression of our client consulting proposition and...