Care Coordinator Role

1 day ago

Bella Vista, New South Wales, Australia Kincare Full time
About the Role

As a Care Coordinator with KinCare, you will be responsible for managing Home Care Package subsidy claiming. This involves validating monthly claims, verifying remittances through complex Excel reconciliations, and analysing monthly claims to identify any necessary adjustments. You will also have the opportunity to liaise with government departments to resolve claim discrepancies and assist our elderly customers and/or their next of kin in understanding statements and invoices.

This is a hybrid role, where you will work from our Bella Vista office two days a week (Tuesday and Thursday) and from home the rest of the time. We are looking for someone who is eager to learn, open to mentorship, and ready to take their first steps in this dynamic field.

About You

To be successful in this role, you will need:

  • Tertiary qualifications
  • Experience working with Aged Care/Home Care Packages (highly desirable but not essential)
  • Intermediate to advanced Excel skills
  • Knowledge of Visual Basic (preferred but not essential)
  • Good working knowledge of large ERP systems such as Salesforce
  • Ability to meet strict deadlines
  • Strong organisation and analytical skills
  • Ability to build strong internal relationships, including working within a multidisciplinary team
  • Ability to work independently and proactively, identifying issues and potential solutions
About KinCare

KinCare has a 30-year track record of supporting older Australians to live independently. We are committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

We are a family-orientated company that believes time at work and at home matters. We are all about work-life balance and flexibility. Our team is passionate, committed, and dedicated to delivering high-quality care to our customers.

What We Offer

As a Care Coordinator with KinCare, you can expect:

  • A competitive salary: $65,000 - $85,000 per year (depending on experience)
  • A hybrid work arrangement, allowing you to work from home and our office
  • Ongoing training and professional development opportunities
  • A supportive and collaborative team environment
  • The chance to make a real difference in the lives of our elderly customers

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