Senior Sales and Customer Experience Leader
2 weeks ago
We are seeking an experienced leader to assist the showroom manager in day-to-day operations, drive sales growth, and deliver exceptional customer experiences.
This role offers a unique opportunity for someone looking to take their career to the next level. If you have previous experience as a leader or 2IC and are driven by success, we want to hear from you.
- Lead the team in achieving sales targets and operational efficiency.
- Develop and implement strategies to enhance customer engagement and loyalty.
- Cultivate strong relationships with customers, colleagues, and suppliers to drive business growth.
- Customer Service: Provide excellent standard of customer service, ensuring timely responses to customer needs and wants.
- Sales Growth: Maximise sales opportunities while assisting the Showroom Manager in day-to-day operations.
- Product Knowledge: Offer solutions to customers' furnishing needs and provide exceptional product knowledge.
- Problem Solving: Follow up on customer inquiries, solve problems, and maintain strong customer relationships.
This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about delivering exceptional customer experiences, and is committed to driving business success.
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