Sales and Customer Experience Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000
About the Role

As a Sales and Customer Experience Leader, you will be responsible for driving the sales, customer experience, and efficient running of day-to-day operations in-store.

Key Responsibilities
  • Leadership - setting and communicating daily and weekly targets and results to your team. Coaching, training, and developing and supporting the team in achieving their goals.
  • Driving exceptional customer experience in store
  • Store merchandising including promotional displays and ticketing to ensure our visual merchandising has appeal and is inspirational
  • Day-to-day management of the team - rostering, coaching, performance reviews, providing ongoing development etc
Requirements

You will ideally have experience as a Retail Store Manager with a successful track record under your belt. You thrive in a goal-driven environment and get a buzz out of achieving targets and love healthy competition. You understand the importance of running a tight ship when it comes to operational elements such as store standards, stock management, cost controls etc.

Whilst we are a highly successful retailer of Rugs, Flooring, Carpet, Shutters, and Blinds, you don't need to have experience in these products However, we have found experience in a relevant field or interest in interior design and home decoration/styling helps new Store Managers get up to speed fast

Benefits

Be rewarded with a competitive salary package and incentives that correlate to the performance of your store where the sky really is the limit Awesome staff discounts and rewards - we give all our team members paid birthday leave We're committed to providing you with a healthy work/life balance with a rotating roster so you can spend time with those that matter Full training on our wide range of products as well as leadership training to ensure we set you and your team up for success

Who We Are

We are an innovative, multi-award-winning retailer launched in 1993 we now operate a significant retail network throughout New South Wales, Queensland, Victoria, and South Australia

We are much 'More Than Just a Rug Store' as our original positioning statement would suggest Sure, we sell Decorator Rugs - and plenty of them in fact we've added that touch of style to thousands of living spaces over the years But it doesn't end there, we're also a highly successful retailer of Pre-Finished Timber and Laminate Flooring, Wall-to-Wall Carpet, Custom-Made Window Shutters, and Blinds as well

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