
Technical Experience Pioneer
13 hours ago
Transform the Future of Customer Experiences
We're a global leader in creating dynamic, smart, personalized, and engaging customer experiences. Our innovative solutions empower brands to drive meaningful connections with their customers.
As a Technical Product Manager, you will be at the forefront of this revolution. You will bridge the gap between business needs, customer requirements, and engineering execution. Your expertise will help shape our products, ensuring they meet the highest standards of scalability, impact, and customer focus.
Collaborate closely with cross-functional teams, including engineering, design, and stakeholders, to translate complex technical capabilities into intuitive products.
Partner with international customers and segment account teams to deeply understand business needs and align them with both segment priorities and corporate strategic objectives.
Own and drive delivery of the International Markets Software Roadmap, prioritizing initiatives and making informed capacity and resourcing decisions.
Collect and analyze feedback from customers and segments on current software offerings, identifying gaps and opportunities that support segment sales pipelines and growth.
Translate business needs and customer insights into clear, actionable technical and solution requirements for engineering teams.
Work closely with engineering and product design teams to ensure delivery of valuable, scalable, and customer-focused solutions.
Collaborate with Product Marketing to support successful go-to-market planning and execution of new software solutions.
Act as a subject matter expert on international market software for both internal stakeholders and external customers, ensuring alignment and knowledge sharing across regions.
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