Hotel Front Office Leader
4 weeks ago
We are seeking a seasoned and enthusiastic Hotel Front Office Leader to oversee the front desk operations at our property in Brisbane, Australia.
This is an exceptional opportunity for a motivated individual to take charge of delivering outstanding guest experiences and lead a dynamic team to success.
Key Responsibilities- Provide exceptional guest welcoming experiences by demonstrating a commitment to service excellence and maintaining high standards in front office operations.
- Maintain professional communication with guests, colleagues, and stakeholders to ensure seamless interactions.
- Guide and support the team in providing top-notch guest services and ensuring accurate bookings.
- Ensure timely completion of daily tasks and maintain accurate guest accounts.
- Resolve guest complaints in a prompt and professional manner.
- Minimum 2+ years of experience as a supervisor in a hotel environment.
- Exceptional leadership skills, with the ability to motivate and direct a diverse team.
- Excellent written and verbal communication skills.
- Strong customer service skills and a positive attitude.
- Understanding of trust accounting principles.
- A competitive salary range of AU$70,000 - AU$90,000 per annum, depending on experience.
- A comprehensive benefits package, including discounts on accommodation across Minor Hotel brands in Australia and New Zealand, paid parental leave, and access to educational financial support.
- The opportunity to work in a dynamic and supportive team environment with opportunities for growth and development.
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Executive Front Office Director
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Front Office Manager Leader
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Hotel Front Office Supervisor
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Hotel Front Office Professional
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Front Office Team Lead
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Front Office Director
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Hospitality Leader
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Hospitality Leader
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Front Office Operations Director
1 month ago
Brisbane, Queensland, Australia AccorHotel Full timeRole OverviewThe Front Office Operations Director position at AccorHotel is a dynamic opportunity to lead and manage the front office operations, ensuring exceptional guest experiences across our hotels.
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Front Office Operations Manager
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South Brisbane, Queensland, Australia Novotel Full timeTransformative Front Office Leadership OpportunityWe are seeking an exceptional Front Office Operations Manager to join our team at Novotel Brisbane South Bank. As a key member of our Front Office leadership, you will be responsible for ensuring the smooth day-to-day running of the hotel.Maintaining our reputation as a market leader in individualised...
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Front Office Assistant Manager Lead
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Front Office Director
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Front Office Hospitality Specialist
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Brisbane, Queensland, Australia Marriott Full timeAbout the RoleWe are seeking a skilled Front Office Hospitality Specialist to join our dynamic team at the Brisbane Marriott Hotel.Job Description:As a Front Office Hospitality Specialist, you will be responsible for delivering exceptional guest experiences through seamless check-in and departure processes. You will handle general enquiries, engage with...
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Front Office Team Lead
1 month ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob Title: Front Office SupervisorAbout the Role:Lead a team of front office staff to provide exceptional guest experiencesAct as a role model, sharing expertise and inspiring the teamEnsure daily tasks are completed accurately and on timeConduct guest arrivals and departuresResolve and respond to guest complaints in a timely and professional...
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Front Office Team Lead
3 weeks ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob Title: Front Office ManagerJob Summary: We are seeking a highly skilled and experienced Front Office Manager to lead our Front Office team at Oaks Brisbane Festival Suites. As a Front Office Manager, you will be responsible for providing exceptional customer experiences, leading a team, and maintaining operational standards.Key Responsibilities:Provide a...
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Hotel Operations Supervisor
3 weeks ago
Brisbane, Queensland, Australia Oaks Hotels Full timeJob OverviewWe are seeking an experienced and enthusiastic Hotel Front Office Manager to lead the front office team at our hotel in Australia.
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Front Office Management Specialist
1 month ago
Brisbane, Queensland, Australia Accor Full timeCompany Overview:Pullman & Mercure King George Square is a vibrant 438-room twin-towered hotel that serves as a haven for both leisure and business travelers. Located opposite King George Square, City Hall, and situated in the heart of Brisbane CBD, the hotel boasts some of the largest conference spaces in Brisbane, incorporating two ballrooms.The hotel also...
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Front Office Team Lead
3 weeks ago
Brisbane, Queensland, Australia Accor Full timeUnlock Your Potential as a Front Office Supervisor with AccorWe are seeking an exceptional Front Office Supervisor to join our dynamic team at Pullman and Mercure Brisbane King George Square. As a key member of our front office team, you will be responsible for delivering outstanding guest service, ensuring seamless check-in and check-out processes, and...