Front Office Hospitality Specialist

17 hours ago


Brisbane, Queensland, Australia Marriott Full time
About the Role

We are seeking a skilled Front Office Hospitality Specialist to join our dynamic team at the Brisbane Marriott Hotel.

Job Description:

As a Front Office Hospitality Specialist, you will be responsible for delivering exceptional guest experiences through seamless check-in and departure processes. You will handle general enquiries, engage with guests, and build strong relationships to drive loyalty and repeat business.

You will also support your Front Office team with operational tasks, take guest reservations, and perform cash handling responsibilities. Your expertise on the hotel and surrounding area will ensure that guests have a memorable stay.

The ideal candidate will possess relevant experience in a similar role, excellent communication skills, and a passion for providing outstanding customer service.

Requirements:
  • Experience with OPERA property management system or similar
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven, and energized in a fast-paced environment
Salary and Benefits:

We offer an attractive salary of approximately $65,000 per annum, plus exclusive staff discounts on food and beverage and hotel rooms. Our comprehensive benefits package includes flexible working hours, sabbatical leave, paid leave during your birthday month, and internationally recognized training programs.

We value equality, diversity, and inclusiveness, and offer a genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program. You will have opportunities to grow and develop within our premium portfolio of brands and work for the largest hotel network in the world.

About Us:

Marryott Hotels is part of Marriott International's Premium portfolio, which has committed to putting people first for over 90 years. We strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.



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