Luxury Hotel Operations Manager

12 hours ago


Brisbane, Queensland, Australia The Incholm Hotel Full time

About EVT

We're a leading experience company in Australia and New Zealand, operating in entertainment, ventures, and travel businesses.

Our goal is to create unforgettable experiences for our guests and make a positive impact on our people, communities, and environment.

About The Independent Collection

The Independent Collection is a curated selection of high-end hotels that offer travellers unique experiences.

Each hotel celebrates its own brand and style, while sharing a passion for hospitality, service, and quality.

About The Inchcolm Hotel

This heritage-listed hotel is a Brisbane landmark, offering 50 guest rooms with modern amenities and city views.

We're looking for a Front Office Manager who can lead with energy and warmth, creating extraordinary experiences for our guests.

Your key responsibilities will include:

  • Curating the guest journey to deliver seamless, personalized, and memorable experiences.
  • Driving hotel performance by optimizing sales and managing departmental expenses.

Benefits and Perks

At EVT, we want our people to experience our businesses and be advocates. You'll enjoy incredible team member discounts, access to amazing 'Elevate Perks', and rapid career growth opportunities through our network.

Skills and Experience

We're looking for someone with proven experience as a Front Office Manager or similar leadership role, ideally in a 5-star or boutique hotel setting.

You should have a guest-first mindset, strong commercial acumen, and exceptional leadership and communication skills.

A current Responsible Service of Alcohol (RSA) certification is also required.

Estimated Salary: $80,000 - $120,000 per annum, depending on location and experience.



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