Desktop Infrastructure Technical Specialist

3 days ago

Sydney, New South Wales, Australia beBeeTechSupport Full time

We are hiring a Desktop Support Technician in Sydney, Australia. This position involves providing onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.

The successful candidate will manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.

This role also involves coordinating equipment shipments, returns, vendor repairs, and ensuring timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.

  • Minimum 3 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
  • Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
  • Excellent customer service, communication, organization, multitasking, and documentation skills.

The ideal candidate will be an Australian citizen/PR or have a valid work permit for full-time employment with at least 12 months left till expiry date.

Preferred qualifications include experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.

Benefits:

You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies.

Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

This is a great opportunity to grow your career and make a difference in a rewarding environment.

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