Rental & Studio Operations Coordinator

1 week ago


Melbourne, Victoria, Australia Canon Full time

About the Role

This is a service-focused position that centers around providing technical, practical, and administrative support to our clients and team members. The ideal candidate will be strongly detail-oriented, enjoy working in a fast-paced environment, and be a team player. You can expect to interact with videographers, photographers, camera crews, studio clients, and production houses from various industries, which the vibrant SUNSTUDIOS community is comprised of.

Main Responsibilities

  • Maintaining and managing customer assets
  • Providing customer-facing support within our rental and studio department
  • Maintaining lighting, camera, and digital equipment
  • Preparing and servicing equipment for shoots, including deliveries
  • Taking phone and walk-in enquiries and bookings
  • Administration, including quoting, processing payments, and invoicing
  • Liaising with studio clients
  • Studio setup and reset

About You

You would ideally possess video expertise and have worked in the video or photography industry, alongside being a natural at customer service. Key skills and experience include:

  • Knowledge of cinema equipment and processes
  • Exceptional customer service skills
  • Self-motivated, organized, and a team player
  • Great attention to detail
  • Driver's license is a must
  • Flexible working hours

In return, we offer you the opportunity to become part of a multi-faceted and creative business that provides its staff with growth pathways and development opportunities. You will receive ongoing technical training as well as access to equipment and the studios at the end of the trial period. Recent graduates are welcome to apply.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.



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