Product Support Specialist
5 days ago
Empowering Customer Success at Culture Amp
Culture Amp is a leading employee experience platform that revolutionizes how companies create a better world of work. As a Product Support Specialist, you will play a critical role in empowering our customers to achieve their goals and objectives.
Key Responsibilities- Provide Ongoing Training and Support
Develop and deliver training programs to help customer support teams optimize their workflows, operating procedures, and resources.
Implement Technology SolutionsIdentify and implement technology to optimize processes and collaboration for customer-facing teams, ensuring they deliver high-levels of support.
Analyze Customer DataCollect and analyze customer data to inform the development of workflows, operating procedures, and resources that enable support teams to excel.
Requirements- Collaboration and Communication
Work effectively with cross-functional teams to achieve goals and objectives.
Problem-Solving and AnalysisIdentify problems and develop logical solutions that address the needs of our customers.
Technical ExpertiseStay up-to-date with the latest technology trends and best practices in customer support.
About Culture AmpCulture Amp is a global leader in employee experience, empowering companies to transform employee engagement, drive performance management, and develop high-performing teams. We're passionate about making a better world of work and are looking for talented individuals to join our team.
-
Display Draftsperson
4 days ago
Melbourne, Victoria, Australia Product Development Full timeAbout the RoleWe are seeking a highly skilled and experienced Display Draftsperson to join our Product Development team. As a key member of our team, you will be responsible for creating high-quality drafting documentation for our display homes from concept to handover.Key ResponsibilitiesComplete drafting documentation for display homes, including producing...
-
IT Support Specialist
5 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time**Job Summary**Milestone IT is currently working with a leading organization in the Information & Communication Technology sector, seeking an experienced IT Helpdesk Support Engineer to join their Help Desk & IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT...
-
Product Support Specialist
2 days ago
Melbourne, Victoria, Australia Culture Amp Full timeAbout the Role:Culture Amp is seeking a highly skilled Product Support Specialist to join our Melbourne-based team for coverage of the Australian Eastern Timezone.Key Responsibilities:Serve as the first point of contact for customers around the world, providing timely and effective support via various channels.Answer customer inquiries related to the Culture...
-
IT Business Support Specialist
2 days ago
Melbourne, Victoria, Australia Umbrella Functional Consulting & Support Team Full timeAbout the Role:We are seeking a highly motivated and detail-oriented IT Business Support Specialist to join our Umbrella Functional Consulting & Support Team. As an IT Business Support Specialist, you will be responsible for providing exceptional support to our internal users and IT Support Manager.Key Responsibilities:Provide high-level support to the IT...
-
Product Marketing Specialist
5 days ago
Melbourne, Victoria, Australia Hengandhurst Full timeAbout HengandhurstHengandhurst is a leading global Medical Device company with a broad portfolio of products and solutions used for the management of multiple disease states, including traumatic brain injury, hydrocephalus, hemorrhagic stroke, and other neurological conditions.Job SummaryWe are seeking a highly skilled and experienced Product Marketing...
-
Production Specialist
18 hours ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleWe are seeking a highly skilled Production Specialist to join our team at Fuse Recruitment. As a key member of our manufacturing team, you will be responsible for the production and analysis of radiopharmaceutical APIs and devices.Key ResponsibilitiesManufacture and analyze radiopharmaceutical APIs and devicesConduct in-process and final...
-
Product Support Specialist
4 days ago
Melbourne, Victoria, Australia Culture Amp Full timeAbout the RoleCulture Amp is seeking a highly skilled Product Support Specialist to join our Melbourne-based team. As a Product Support Specialist, you will play a critical role in supporting all customers in their use of Culture Amp and deliver a personalized, Culture First experience to those users in their time of need.Key ResponsibilitiesServe as the...
-
Product Security Specialist
5 days ago
Melbourne, Victoria, Australia TeamLogic IT, Vancouver, WA Full timeAbout the OpportunityWe are seeking a highly skilled Product Security Specialist to join our team at TeamLogic IT in Vancouver, WA. As a Product Security Specialist, you will play a critical role in ensuring the security and integrity of our products and services.Key ResponsibilitiesProvide technical advice and guidance on product security to our project...
-
Product Marketing Specialist
2 days ago
Melbourne, Victoria, Australia Hengandhurst Full timeAbout HengandhurstHengandhurst is a leading global medical device company with a broad portfolio of products and solutions used for the management of multiple disease states, including traumatic brain injury, hydrocephalus, hemorrhagic stroke, and other neurological conditions.Job SummaryWe are seeking a highly skilled and experienced Product Marketing...
-
Product Support Specialist
5 days ago
Melbourne, Victoria, Australia FIS Full timeAbout the Role:You will be working as a Product Support Representative providing product support services to major Australian banking clients on our Loan Origination Software platform. This role will be based in Melbourne and will be fully remote.Key Responsibilities:Handle customer inquiries and resolve support issues such as addressing changes, processing...
-
Product Support Specialist
5 days ago
Melbourne, Victoria, Australia FIS Australia Full timeAbout the Role:We are seeking a highly skilled Product Support Representative to join our team at FIS Australia. As a Product Support Representative, you will be responsible for providing exceptional customer service to our major Australian banking clients on our Loan Origination Software platform.Key Responsibilities:Handle customer inquiries and resolve...
-
Senior IT Support Specialist
5 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading healthcare organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a dynamic team.Working with a team of IT specialists, you will be providing Level 1 support to users, ensuring seamless technical assistance and resolving technical issues efficiently.Key...
-
IT Support Specialist
5 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in the Information and Communication Technology sector, seeking an experienced IT ServiceDesk Engineer to join their Help Desk and IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT specialists to...
-
Product Solutions Specialist
5 days ago
Melbourne, Victoria, Australia Blackrock, Inc. Full timeAbout this roleThe Global Product Solutions Specialist will focus on delivering best-in-class product solutions to investors, with a particular emphasis on improving and evolving our managed funds range. As a subject matter expert on product structures, attributes, and operations, the specialist will address inquiries and collaborate with the broader...
-
IT Support Specialist
20 hours ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in the Information and Communication Technology sector, seeking an experienced IT ServiceDesk Engineer to join their Help Desk and IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT specialists to...
-
Production Line Specialist
5 days ago
Melbourne, Victoria, Australia Acclaimed Workforce Full timeJob Summary: We are seeking a skilled and dedicated Production Line Specialist to join our team at Acclaimed Workforce. As a Production Line Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our bottling lines.Key Responsibilities:Set up and adjust bottling line machinery according to production schedules to ensure...
-
Product Security Specialist
5 days ago
Melbourne, Victoria, Australia IT-XY GmbH Full timeAbout the RoleWe are seeking a highly skilled Product Security Specialist to join our team at IT-XY GmbH. As a Product Security Specialist, you will be responsible for delivering Product Security services to our key delivery streams.Key ResponsibilitiesProvide technical consulting, application security, and penetration testing activities to ensure the bank...
-
Food Production Specialist
2 days ago
Melbourne, Victoria, Australia Programmed Full timeJob Description**Job Title:** Food Production Specialist**Company:** Programmed**Location:** Victoria, AustraliaWe are seeking a reliable and skilled Food Production Specialist to join our team at a global dairy foods manufacturer in Victoria, Australia. As a key member of our production team, you will be responsible for ensuring the efficient and safe...
-
IT Support Specialist
5 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our dynamic IT team as a Desktop Engineer. As a key member of our Help Desk & IT Support team, you will be responsible for providing top-notch technical support to end-users, troubleshooting and resolving hardware, software, and network issues, and collaborating with other IT teams to...
-
Beverage Production Specialist
4 days ago
Melbourne, Victoria, Australia Macro Recruitment Full timeJob Summary:We are seeking a skilled Beverage Production Specialist to join our team at Macro Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our beverage production lines.Key Responsibilities:Lead Production Line: Configure machines during changeovers to enhance efficiency and optimize...