Studio Operations Coordinator
22 hours ago
About the Role
We are seeking a highly skilled and detail-oriented individual to join our team as a Rental & Studio Assistant. This role is a key part of our operations, providing technical, practical, and administrative support to our clients and team members.
Main Responsibilities
- Maintain and manage customer assets, ensuring they are in good working order and ready for use.
- Provide exceptional customer service, responding to phone, internet, and walk-in enquiries and bookings in a timely and professional manner.
- Prepare and service equipment for shoots, including deliveries and pickups.
- Liaise with studio clients to ensure their needs are met and their experience is positive.
- Assist with administrative tasks, including quoting, processing payments, and invoicing.
- Contribute to the maintenance and upkeep of our studio facilities, including setting up and resetting equipment.
About You
We are looking for someone with a strong background in video or photography, who is passionate about delivering exceptional customer service. Key skills and experience include:
- Knowledge of cinema equipment and processes.
- Exceptional customer service skills, with the ability to work with a diverse range of clients.
- Self-motivation, organization, and a team player attitude.
- Attention to detail, with a focus on delivering high-quality results.
- A valid driver's license and flexibility to work a variety of shifts.
What We Offer
In return for your hard work and dedication, we offer a competitive salary, ongoing technical training, and access to our state-of-the-art equipment and studios. We believe in creating a positive and inclusive work environment, where you can grow and develop your skills.
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