Small Business Customer Success Specialist
5 days ago
As a key player in our dynamic and highly engaged division, this position provides full service support to small business customers to drive their growth and success across multiple channels.
Main Responsibilities
- Building meaningful relationships with small business customers and referral partners through personal conversations to deliver an integrated experience
- Collaborating with the team to analyze credit applications and approve temporary excesses/increased limits up to your Delegated Commitment Authority (DCA)
- Managing lending and product requests for small business customers with a focus on long-term portfolio growth
- Owning customer retention activities to deepen our relationship with small business customers
This role requires strong interpersonal skills, credit analysis expertise, and a customer-focused mindset. If you have a passion for delivering exceptional customer experiences and driving business growth, we encourage you to apply.
Benefits
We offer a competitive compensation package, comprehensive training programs, and opportunities for career advancement in a dynamic and supportive environment.
Other Opportunities
In addition to your primary responsibilities, you will have the opportunity to work with a talented team of professionals who are passionate about delivering excellent results.
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