Luxury Club Attendant Opportunity
3 days ago
An exciting role exists for a hospitality professional to join the Sofitel Club team as a Club Sofitel Attendant.
This position offers a chance to provide exceptional guest experiences, with responsibilities including providing food and beverage services, maintaining knowledge of hotel facilities and promotions, and exceeding guest expectations.
Successful applicants will have excellent communication skills, proven experience in quality establishments, and pride in their ability to deliver exceptional service.
Your Key Responsibilities:
- Maintain a thorough understanding of all hotel facilities and promotions
- Attend to guests' requests quickly and efficiently
- Prepare and serve food and beverages
- Monitor the Responsible Service of Alcohol and ensure compliance with Victorian legislation
- Maintain food and beverage stock and inventory control
- Complete check-in and check-out procedures and adhere to hotel standards
Required Skills and Qualifications:
- Minimum 12 months experience in a luxury hotel environment
- Highly organised with strong focus on guest and team relations
- Strong interpersonal skills and professional image at all times
- Flexibility to work a rotating roster, including early mornings, evenings, weekends, and public holidays
We offer competitive compensation commensurate with experience. Estimated salary range: AU$55,000 - AU$65,000 per annum. Benefits include career development opportunities within the Accor Group, inclusive culture, laundered uniforms, complimentary hotel stay package, and worldwide employee benefits.
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