Luxury Club Experience Leader
1 week ago
We are seeking an exceptional Luxury Club Experience Leader to join our team at The Ritz-Carlton Hotel. As a key member of our Ladies and Gentlemen, you will embody the legendary service that makes us a leading luxury brand.
Key Responsibilities- Lead the club shift while supporting your team with general operational tasks
- Be an expert on the hotel and surrounding area to exceed guest expectations
- Assist guests with check-in and departure processes, as well as provide a dedicated club concierge service
- Provide food and beverage service during 5 daily meal periods in the club lounge
- Handle general enquiries and go above and beyond to create memorable guest experiences
- Build and strengthen relationships with existing and new guests, showcasing our legendary service
- Take guest reservations and handle cash handling & credit card responsibilities
- Oversee service standards and identify opportunities for improvement
- Empower your team by providing motivation and support
- Plan and execute team building activities to foster a positive work environment
To succeed in this role, you should possess:
- Experience with OPERA property management system or similar
- Food and beverage service experience preferred
- An approved Responsible Serving of Alcohol certificate
- Relevant experience in a similar role
- Working rights in Australia
- A passion for escalating your career
- Self-motivation, drive, and energy in a fast-paced environment
- A can-do attitude and smart solutions
As a Luxury Club Experience Leader with Marriott International, you can expect:
- Exclusive staff discounts on food and beverage, hotel rooms, and other perks
- Flexible working hours and locations through our Life with the Works program
- Time off to pursue your passions through sabbatical leave and paid leave during your birthday month
- Internationally recognized training programs and unlimited strategic development opportunities
- Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program
- Employee Referral Incentives and the opportunity to work with friends
- A commitment to equality, diversity, and inclusiveness within the largest hotel network in the world
-
Luxury Club Leader Opportunity
5 days ago
Melbourne, Victoria, Australia Marriott International Full timeAbout The RoleWe are seeking an experienced and passionate individual to lead our club team, providing exceptional service to our guests. As a Luxury Club Leader, you will be responsible for overseeing the daily operations of the club lounge, ensuring seamless service delivery and exceeding guest expectations.
-
Luxury Club Concierge Leader
2 days ago
Melbourne, Victoria, Australia Marriott International Full timeAbout The Ritz-CarltonWe are a world-renowned luxury hotel brand with a commitment to excellence in service. Our team members embody the legendary service that makes us a leading luxury brand.Salary: AU$60,000 - AU$80,000 per yearAbout YouYou will have experience with OPERA property management system or similar.You will have food and beverage service...
-
Luxury Club Experience Manager
6 days ago
Melbourne, Victoria, Australia AccorHotel Full timeSofitel Club SupervisorEstimated Salary: $70,000 - $80,000 per annumAbout Sofitel Melbourne on CollinsWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Our goal is to provide a sense of welcome and luxury service for all guests.The RoleThis is a rare opportunity to join the Club Sofitel team as a Supervisor. You...
-
Luxury Hotel Club Team Leader
4 weeks ago
Melbourne, Victoria, Australia Marriott International Full timeAs a Club Team Leader at The Ritz-Carlton, you embody the legendary service that makes us a leading luxury brand. You will lead the club shift, support your team with general operational tasks, and provide exceptional service to our guests.Key Responsibilities:Lead the club shift and support your team with general operational tasksBe an expert on the luxury...
-
Sofitel Club Attendant
4 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob DescriptionAn exciting opportunity exists for a hospitality professional to join the Club Sofitel team at Sofitel Melbourne on Collins, a 5-star luxury hotel in the heart of Melbourne's shopping, theatre, and business precincts.As a Club Sofitel Attendant, you will be responsible for providing a sense of welcome and luxury service for all Club Sofitel...
-
Sofitel Club Attendant
4 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Sofitel Club AttendantJob Summary:We are seeking a highly skilled and experienced Club Sofitel Attendant to join our team at Sofitel Melbourne on Collins. As a Club Sofitel Attendant, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and luxurious experience.Key Responsibilities:Maintain...
-
Ambassador of Luxury Guest Experience
3 weeks ago
Melbourne, Victoria, Australia Marriott International Full timeAs a Club Team Leader with The Ritz-Carlton, you embody the legendary service that makes us a leading luxury brand. Our commitment to excellence is built on honesty, respect, and opportunities for growth. We are seeking a dedicated team leader to join our Ladies and Gentlemen in providing exceptional guest experiences.Key Responsibilities:Lead the club shift...
-
Club Luxury Service Manager
3 days ago
Melbourne, Victoria, Australia AccorHotel Full timeJob OverviewSofitel Melbourne on Collins is seeking a Club Luxury Service Manager to provide exceptional service to our guests. As a key contact, you will be responsible for ensuring a sense of welcome and luxury service.ResponsibilitiesLead, mentor, and develop the team to create a fun and engaged work environmentAssist the Club Manager with recruitment,...
-
Luxury Hotel Concierge Leader
7 days ago
Melbourne, Victoria, Australia Marriott International Full timeAre you ready to take your hospitality career to new heights?About The Ritz-CarltonWe are the gold standard in luxury hospitality, with a legacy of excellence that spans over 90 years. Our commitment to putting people first has earned us a reputation as a leader in the industry.Salary and BenefitsAs a Luxury Hotel Concierge Leader, you can expect a...
-
Luxury Club Attendant Opportunity
4 days ago
Melbourne, Victoria, Australia Accor Full timeUnlock a Career in Luxury HospitalitySofitel Melbourne on Collins, the epitome of French elegance and modern luxury, seeks a dedicated and guest-obsessed hospitality professional to join our esteemed Club Sofitel team.About UsWe are an inclusive company that values diversity and strives to attract, recruit, and promote talented individuals from all walks of...
-
Luxury Hotel Experience Manager
3 days ago
Melbourne, Victoria, Australia Marriott International Full timeRole OverviewThis is an exciting opportunity to join our team as a Luxury Hotel Experience Manager at The Ritz-Carlton Hotel, part of Marriott International's Luxury portfolio.Job DescriptionWe are seeking an experienced and motivated individual to lead the Club shift while supporting their team with general operational tasks. As a key member of our Ladies...
-
Luxury Club Attendant Opportunity
7 days ago
Melbourne, Victoria, Australia Accor Full timeAbout Sofitel Melbourne On CollinsWe are a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre and business precincts. Our hotel features 363 rooms with breathtaking views over Melbourne, an Exclusive Club Lounge, and sophisticated modern dining at No35 restaurant.Job DescriptionWe are seeking a highly organized and guest-obsessed...
-
Luxury Club Operations Coordinator
5 days ago
Melbourne, Victoria, Australia Marriott Full time**Job Summary:**We are seeking a skilled and dedicated Luxury Club Operations Coordinator to join our team at The Ritz-Carlton. In this role, you will be responsible for ensuring that the highest standards of luxury service are delivered to our guests.**Key Responsibilities:**Respond to guest requests for special arrangements or services, such as...
-
Luxury Club Attendant
3 days ago
Melbourne, Victoria, Australia Accor Full timeCompany OverviewSofitel Melbourne on Collins is a 5-star luxury hotel located in the heart of Melbourne's shopping, theatre and business precincts. Our hotel boasts 363 rooms with breathtaking views over Melbourne, an Exclusive Club Lounge, and sophisticated modern dining at No35 restaurant.Job DescriptionWe are seeking a highly skilled and experienced...
-
Melbourne, Victoria, Australia AccorHotel Full timeJob DescriptionA rare opportunity exists for a guest-obsessed hospitality professional to join the AccorHotel team as a Luxury Club Supervisor on level 35 of Sofitel Melbourne on Collins. As a key contact, you will be responsible for providing a sense of welcome and luxury service for all Club Sofitel guests during their stay.Key Responsibilities:Lead,...
-
Luxury Escapes Content Developer
2 weeks ago
Melbourne, Victoria, Australia Luxury Escapes Full timeLuxury Escapes Content Developer RoleLuxury Escapes is a leading travel company that offers curated luxury escapes. We are seeking an experienced Content Developer to join our talented studio in Southbank.Key ResponsibilitiesThe successful candidate will be responsible for creating high-quality content that showcases our luxury travel products. This will...
-
Career Acceleration in Luxury Travel
4 days ago
Melbourne, Victoria, Australia Luxury Escapes Full timeAbout UsLuxury Escapes is an award-winning brand, recently named the 'Most Outstanding Online Travel Agency' at the National Travel Industry Awards 2024.Job SummaryWe are seeking talented graduates who bring entrepreneurial spirit, a passion for learning, and flexibility & adaptability to join our Graduate Program—a unique opportunity to dive deep into the...
-
Club Lounge Team Leader
2 weeks ago
Melbourne, Victoria, Australia Marriott International Full timeThe Ritz-Carlton HotelPart of Marriott International's Luxury Portfolio, a leader in hospitality for 90+ years, offering unparalleled service and luxury experiences.Salary:A competitive salary package, estimated to be around $80,000 per annum, reflecting the exceptional standards and expertise required in this role.About the Job:This is an exciting...
-
Luxury Hotel Guest Experience Supervisor
3 days ago
Melbourne, Victoria, Australia Accor Full timeAbout Sofitel Melbourne On CollinsAs a luxury hotel in the heart of Melbourne's shopping, theatre and business precincts, Sofitel Melbourne On Collins combines French elegance and modern luxury to create an unforgettable guest experience.Award-winning dining experiencesNo35 restaurant offers sophisticated modern dining with vibrant contemporary French...
-
Senior Content Creator
5 hours ago
Melbourne, Victoria, Australia Luxury Escapes Full timeSenior Content Creator - Luxury TravelWe are seeking an experienced Senior Content Creator to join our talented Studio in Southbank.In this role, you will be responsible for creating high-quality content that drives commercial outcomes and builds excitement around our luxury travel products. Your responsibilities will include:Developing engaging copy that...