Customer Service Representative
2 weeks ago
Randstad is currently seeking a dedicated customer service professional to join their valued client in Adelaide.
The role offers full-time hours (Monday to Friday) in a dynamic service centre environment.
The successful candidate will be career driven, passionate about the financial services industry and eager to learn new skills.
Key Responsibilities:
- Handle all inbound and outbound calls related to the status of matters
- Manage settlements bookings
- Ensure clients' expectations are met through effective communication
- Provide exceptional customer service by exceeding client requirements daily
- Take ownership of assigned client base
Requirements:
- Previous experience in a contact centre environment or customer-facing role
- Demonstrated passion for servicing clients with a strong commitment to customer satisfaction
- Ability to thrive in high-pressure environments while meeting deadlines
- Excellent verbal and written communication skills
- Strong data entry and PC skills
- High attention to detail and accuracy
- A proactive, self-managed attitude with a strong work ethic
- Team player with excellent collaboration skills
Work Arrangements:
- Full-time role: Monday to Friday
- Office-based in Adelaide CBD
- Australian citizenship or permanent residency required
Randstad offers a competitive salary, with estimates suggesting around AU$65,000 per annum based on industry standards. If you are a motivated individual with a passion for delivering exceptional customer service, this could be the ideal opportunity for you. We encourage applications from diverse backgrounds, and we are committed to providing equal employment opportunities.
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