Motor Claims Examiner
2 weeks ago
Key Responsibilities:
- Manage a large portfolio of motor claims in a fast-paced environment, dealing with various stakeholders, including Third Parties, Loss Adjusters, and Government Agencies.
- Raise and settle claims in accordance with client service instructions and company guidelines, ensuring timely and efficient resolution.
- Resolve complaints and achieve productivity levels as designated by management, while continuously identifying opportunities for process improvement.
- Utilize analytical skills to recognize potential fraud/recovery indicators and take proactive measures to mitigate risks.
Requirements:
- Minimum two years of motor claims experience, with a strong understanding of relevant state legislation and insurance policy interpretation.
- Strong passion and drive to take ownership of a claim portfolio, with excellent organisational and time management skills.
- Outstanding interpersonal, verbal, and written communication skills, with the ability to build strong relationships with clients and stakeholders.
- Energy and flexibility to work collaboratively with the Corporate team, with a focus on delivering exceptional results.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
What We Offer:
- Flexible work arrangements, including opportunities for remote work.
- Paid parental leave and a range of employee benefits.
- Ongoing education and development opportunities, with a focus on career growth and progression.
- Service recognition awards and a comprehensive employee assistance program.
- An excellent working environment, with a strong focus on employee well-being and satisfaction.
- Exciting career opportunities, with a dynamic and fast-paced work environment.
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA), managing insurance claims on behalf of insurers, brokers, government bodies, and self-insured corporations. We value our employees and offer a friendly, comfortable working environment. We are an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
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