Claims Resolution Specialist

1 week ago


Sydney, New South Wales, Australia MAYDAY Recruitment Group Full time

As a Claims Consultant with the MAYDAY Recruitment Group, you will play a pivotal role in handling motor claims efficiently and effectively. This position is an exciting opportunity for someone who excels in claims management, has excellent communication skills, and a strong passion for customer service.

About the Role

The ideal candidate will have previous experience in an insurance or claims related role, with strong knowledge of Microsoft Office. As a Claims Consultant, your primary responsibility will be to manage a portfolio of 300-350 motor claims, ensuring accurate and efficient processing.

Your Key Responsibilities:

  • Conduct thorough investigations and assessments of claims, determining coverage and liability
  • Collaborate with internal departments to ensure a smooth claims process
  • Provide exceptional customer service and maintain positive relationships with policyholders and stakeholders
  • Participate in negotiations with policyholders and relevant parties to reach fair settlements
  • Maintain accurate documentation and adhere to company policies and guidelines
  • Stay updated with insurance laws, regulations, and industry best practices

What We Offer:

This is a full-time position that offers flexible working arrangements, including six months of in-office work followed by a hybrid model. The salary package includes up to $70,000 per year, plus superannuation and a bonus based on the financial performance of the business.

Requirements:

  • Previous experience in an insurance or claims related role
  • Excellent communication and negotiation skills
  • Strong knowledge of Microsoft Office

About the Company:

The MAYDAY Recruitment Group is a reputable insurance company that values its employees and offers a supportive work environment. Our team is dedicated to delivering exceptional service to our clients and providing opportunities for career growth and professional development within the organisation.



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