Claims Examiner Specialist
3 days ago
This is an exciting opportunity to join Kennedy Reid as a Claims Assessor in our group claims team.
Key Responsibilities- Manage and assess a portfolio of Group IP and TPD psychological and physical claims, ensuring timely and fair outcomes for our customers.
- Liaise daily with doctors, rehabilitation providers, legal professionals, and advisers to gather necessary information and progress claims investigations.
- Initiate thorough claims investigations, requesting relevant medical and financial information from claimants.
- Making informed claim decisions based on your authority level and according to established guidelines.
- You will have at least 1 year of experience as a Life Claims Assessor in either Group or Retail, with a strong understanding of Income Protection and Total and Permanent Disability claims processes.
- A passion for mental health and wellbeing, with a commitment to providing empathetic support to claimants throughout the process.
- High attention to detail, resilience, and excellent communication skills are essential for success in this role.
Kennedy Reid is a leading life insurer with a strong reputation for delivering high-quality services to our clients. Our supportive working environment offers flexible work arrangements, career development opportunities, and a focus on employee wellbeing.
Salary and BenefitsThe salary for this role is $85,000 - $105,000 + superannuation and bonus incentives, reflecting our commitment to rewarding talented individuals who share our values.
Benefits- Career development plan to help you grow and succeed within the company.
- Flexible working arrangements, including the option to work from home, promoting work-life balance and productivity.
- An excellent supportive culture, with a strong focus on teamwork, social activities, and volunteering opportunities.
- The opportunity to work for a well-established and respected life insurer, with a great reputation in the industry.
- A successful and high-performing team, offering rewards and benefits that reflect our company's growth and success.
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