Motor Claims Specialist

3 weeks ago


Sydney, New South Wales, Australia Sedgwick Full time

About the Role

Sedgwick is seeking a skilled Motor Claims Consultant to join our team. As a Motor Claims Consultant, you will be responsible for managing and supporting our motor claims, end to end, and providing exceptional customer service to our clients and customers through proactive claims management.

Key Responsibilities

  • Process all claims within your delegated authority;
  • Meet, if not exceed, claim deadline as per our service level agreement;
  • Ensure compliance with relevant service agreements and Codes; and
  • Provide exceptional customer service to our clients.

Requirements

  • Previous experience in managing motor claims;
  • Customer service and claims handling experience (essential);
  • Exceptional written and verbal communication skills;
  • Demonstrated organisational and time management skills;
  • The ability to work independently and within a team; and
  • Working knowledge of Microsoft Excel and Word.

About Sedgwick

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

What We Offer

  • Hybrid working arrangement;
  • Professional Development through Sedgwick Australia University;
  • +0.5% on top of Superannuation Guarantee;
  • Domestic and International Career Pathways;

Equal Opportunity Employer

Sedgwick is an Equal Opportunity Employer and is committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.



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