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Engagement and Administration Specialist

2 months ago

Frankston, Australia South East Water Full time
About the Role

We are seeking a highly skilled and motivated Engagement and Administration Specialist to join our Project Engagement Team at South East Water. As a key member of our team, you will provide engagement and administration support for the delivery of Capital Works projects, reporting to the Engagement Manager.

Key Responsibilities
  • Provide engagement and administration support for the Project Engagement Team, ensuring effective communication and collaboration with stakeholders.
  • Support the delivery of engagement activities for Capital Works projects, including project administration and coordination.
  • Liaise with contractors, project teams, customers, and other parts of the business to ensure successful project outcomes.
  • Manage web content and digital notifications to ensure collaborative engagement and customer-centric service delivery.
  • Develop and maintain relationships with stakeholders, including customers, contractors, and project teams.
Requirements
  • Tertiary qualification in a related field (preferred) or relevant experience in administration.
  • Knowledge of the International Association for Public Participation's (IAP2) model of community engagement, including the Public Participation Spectrum.
  • Sound knowledge and skill in the utilisation of Salesforce and SharePoint.
  • Experience in using Adobe InDesign and Experience Manager.
  • Strong computer literacy, using Office-based products (Word, Excel, and PowerPoint).
  • High level of written communication skills, particularly relating to writing and presenting information to a variety of audiences.
  • Excellent verbal communication skills, particularly relating to communicating complex information simply and clearly to a variety of audiences.
  • Excellent interpersonal skills, with the ability to liaise with people at all levels.
  • Ability to manage projects within allocated timeframe and manage competing priorities.
What We Offer
  • A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
  • 15 weeks paid parental leave for all parents and paid super on unpaid parental leave.
  • A range of benefits, including free on-site parking and cultural leave.
  • A great culture working in collaborative teams with strong work ethics.
  • Career-focused learning and development opportunities.
  • The opportunity to be part of an organisation committed to environmental initiatives.
  • Enjoy modern office facilities with panoramic beachfront views.
About Us

We are a leading water and sewerage service provider, committed to delivering healthy water for life. Our mission is to support healthy and liveable communities by delivering water, sewerage, and recycled water services to our customers. We are passionate about innovation, collaboration, and customer-centric service delivery.

We value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all. We encourage applications from Aboriginal and Torres Strait Islander people, members of the LGBTIQ+ community, people with disability, and from culturally diverse backgrounds.