Administrative Officer

2 months ago

Frankston, Australia Chisholm Institute Full time

As an Administrative Officer, your key responsibilities include:
**Operational Management and Support**:

- Provide a high level of customer service to students, customers and staff.
- Ensure timely responses and effective client interaction in relation to student enquiries.
- Process student enrolments, transfers and withdrawals, as well as following up on student absenteeism.
- Coordinate and follow up on student enrolment enquiries.
- Assist with the coordination of internal and external events such as Award Ceremonies, Expos, Conferences and functions.
- Assist in the preparation a range of regular and adhoc reports, documentation, papers and submissions.
- Provide support in the use of procurement and reconciliation finance systems including invoicing and purchase orders.
- Provide assistance with meeting support including room booking, preparation, minutes, agendas and document dissemination.

**General Administrative Support**:

- Undertake administrative and related duties as required to ensure best quality of support and service for the students, customers and staff.
- Assist in maintaining a centralised electronic filing system for records in the area, including TRIM and manual records, to ensure accessibility and reliability of business information.
- Provide support in the control stock and stationary ordering to ensure cost control and the reliability of equipment and stock levels.
- Continuously support any improvements in administration processes and systems to ensure the most effective use of resources and that they meet requirements, standards, changes and growth demands.
- Maintain and process documentation, records and data, in accordance with agreed procedures and standards.
- Maintain appropriate standards of confidentiality and ensure that all documentation is securely filed and stored.

**ABOUT YOU**

You are a highly motivated individual with well-developed skills in providing customer service, administrative and operational support to the Business Area.

**Qualifications required for the role**:

- Relevant Tertiary qualifications in Business Administration or related disciplines or equivalent experience in a similar role.
- Demonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfaction.
- Proven experience in providing administrative support in a complex working environment.
- Demonstrated experience and strong knowledge of Microsoft Office including MS Excel, MS Word, PowerPoint.

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

To learn more about Chisholm click here

**WHAT WE OFFER**
- **An Inclusive work culture**:

- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through **relevant and responsive high-quality education.**:

- ** Professional Development**:

- continue to grow your career.
- ** Networking Opportunities** with Industry Partners.
- ** State of the art facilities** on our campuses.
- ** Free on-site parking** as well as locations close to public transport.
- ** Free Employee Assistance Program**:

- get the support you want. Its confidential.
- a cover letter.
- your resume.
- contact details of three (3) referees.
- Certified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer).
- Certified copy of unrestricted rights to work in Australia.
- Police Check (position dependent).

**Applications for this position close at 10 am 14 November 2024**.

Chisholm reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.

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