Cruise Operations Director

2 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $340,000 - $460,000
Job Overview

We are seeking a highly skilled and experienced Cruise Operations Manager to oversee the day-to-day management of all cruise-related activities, services, and guest experiences. With opportunities in Canada and Australia, this role offers a unique chance to work with diverse cultures and people.

Key Responsibilities:
  • Oversee embarkation and disembarkation processes with port authorities and ship staff.
  • Manage and support guest services, entertainment teams, and activity coordinators.
  • Handle passenger inquiries, complaints, and special requests professionally and efficiently.
  • Supervise shore excursions and liaise with local tour operators.
  • Monitor guest satisfaction and initiate improvements where needed.
  • Ensure compliance with health, safety, and maritime regulations.

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