Turnaround Operations Cruise Ship Logistics Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeLogistics Full time $61,300 - $70,600

This role involves end-to-end planning and execution of cruise ship turnaround operations at multiple Australian ports.

Key Responsibilities:
  • Lead and execute turnaround operations, following standard operating procedures.
  • Supervise all terminal activity, ensuring seamless coordination between ground staff, shipboard teams, transport providers, and port authorities.
  • Communicate clearly with casual staff to ensure they are fully briefed and understand their daily responsibilities.
  • Respond to last-minute operational changes, ensuring adjustments are made in real-time.
  • Maintain safety standards in all working areas and promptly address any incidents or concerns.
Post-Turnaround Responsibilities:
  • Compile post-operation reports and audits to capture key metrics and identify areas for improvement.
  • Validate and process staff hours.
  • Prepare timely and accurate invoices and supporting financial data for internal use.
  • Action customer service and quality control issues in a timely manner.

The successful candidate will be responsible for detailed pre-cruise turnaround logistics, operational supervision on the day of turnaround, and thorough post-cruise reporting. The Port Delivery Agent - Turnaround Operations will be the key point of contact for a dedicated cruise line, ensuring every operation meets high standards for efficiency, safety, and service delivery.

The Port Delivery Agent - Turnaround Operations must possess strong organizational and communication skills, with the ability to work effectively in a fast-paced environment. They will need to liaise directly with shipboard teams to review and confirm all final operational details, and prepare all necessary turnaround day documentation.

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