Cruise Ship Operations Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeCoordinations Full time $61,300 - $61,600

We are seeking a highly skilled and motivated professional to join our team as a Cruise Ship Operations Coordinator in Sydney.

This is an exciting opportunity for someone who is passionate about the cruise industry and has experience in logistics, operations management, and guest service. As a Cruise Ship Operations Coordinator, you will play a critical role in ensuring the smooth execution of cruise ship turnaround operations at multiple ports.


Key Responsibilities:
  • Conduct detailed pre-cruise planning and logistical coordination to ensure seamless operations
  • Liaise with shipboard teams to review and confirm operational details
  • Prepare documentation and ensure operations meet client guidelines and company procedures
  • Identify and address operational risks or challenges ahead of delivery
  • Guide and support casual team members in completing training prior to the cruise season
  • Participate in cruise line-specific training sessions to understand client expectations and service delivery standards

Requirements:
  • Demonstrated knowledge and experience in daily planning and operations in a holiday destination and/or cruise business
  • Strong decision-making skills, even under pressure
  • Able to multitask in high-pressure environments
  • Proactive guest service mindset with a focus on quality and efficiency
  • Flexible and available to work early mornings, weekends, and public holidays
  • Excellent communication skills
  • Proficient in Microsoft Excel, Outlook, and PowerPoint

Benefits:
  • Possibility of travel to exciting destinations within Australia
  • Opportunity to work closely with various cruise lines and their clients in daily operations around Australia

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