Cruise Ship Operations Coordinator

10 hours ago

Sydney, New South Wales, Australia beBeeTurnaround Full time $61,300
Job Opportunity: Cruise Ship Turnaround Operations Specialist

In this challenging role, you will be responsible for the planning and execution of cruise ship turnaround operations at multiple ports. This is a dynamic position that combines logistical planning, operational supervision, and thorough reporting.

Key Responsibilities:

  • Conduct detailed logistical planning to arrange transportation, staffing, and other logistics.
  • Liaise directly with shipboard teams to review and confirm final operational details.
  • Prepare necessary turnaround day documentation.
  • Ensure operations are delivered within client guidelines and company procedures.
  • Identify and address operational risks or challenges ahead of delivery.

A Turnaround Operation:

A turnaround occurs when a cruise ship arrives at port to disembark departing passengers and embark new guests on the same day. These operations involve coordinating staff, transfers, baggage handling, and close communication with ship and port stakeholders – all within a tight timeframe.

Requirements:

  • You have knowledge and experience in daily planning and operations in a holiday destination and/or cruise business.
  • Confident decision making even under pressure.
  • Multitasking in high-pressure environments.
  • Proactive guest service mindset focused on quality and efficiency.
  • Flexible work arrangements including early mornings, weekends, and public holidays.
  • Open to learning, growth, and career development while delivering exceptional service.
  • Excellent verbal and written English communication skills.
  • Proficient in Microsoft Excel, Outlook, and PowerPoint.

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