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Compensation Claims Specialist

1 month ago


Adelaide, South Australia EML (Employers Mutual Limited) Full time

About EML (Employers Mutual Limited)

Our Company Overview

EML is a leading Workers Compensation and Personal Injury Claims Management business.

We have over 4,000 dedicated employees and continue to experience ongoing growth.

We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

We celebrate diversity and inclusion and are an equal opportunity employer.

About the Role

This is a full-time permanent role, based from our Adelaide Office with flexibility to work from home 3 days a week once fully trained.

Key Responsibilities
  • Provide proactive case management to achieve optimum return-to-work outcomes for workers with reasonable claim costs.
  • Assist workers and employers with the claims process and provide timely support in completing relevant documents.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

Your Skills and Qualifications
  • Demonstrated experience in worker's compensation claims management.
  • An empathetic, resilient, and motivational approach to provide customer-centric support.
  • Strong stakeholder engagement and management skills.
What We Offer
  • A competitive salary of $90,000 - $110,000 per annum, depending on experience.
  • Flexibility to work from home to support work/life balance.
  • Generous discounts from over 350 retailers through our RewardsHub program.
  • Comprehensive learning and development opportunities.
  • Access to support and counselling services.
  • Company-wide events to stay connected and celebrate success.
  • Entitlement to annual company incentive scheme + salary reviews.