
Technical Product Support Specialist
2 days ago
**Real Estate Support Specialist Wanted**
We are seeking a skilled Technical Product Support Professional to join our team and provide exceptional customer experience to our clients.
In this role, you will be an essential part of technical product support, assisting with post-onboarding to ad-hoc escalations for bugs and integration issues.
You will work closely with sales teams to deliver technical support to customers with varying levels of complexity, identify process and product improvements from client feedback, and communicate complex issues to the development and sales team.
**Job Responsibilities:**
- Deliver high-quality technical support to customers with varying levels of complexity.
- Identify process and product enhancements based on client feedback.
- Communicate complex issues to the development and sales team.
**Required Skills and Qualifications:**
- Experience in customer service/customer success focused roles.
- Passion for delivering great customer experiences.
- Analytical and problem-solving skills.
**What We Offer:
- A flexible work environment.
- First-rate parental leave and wellbeing policies.
- Access to Perkbox, giving discounts across healthcare, entertainment, food, utilities, and more.
**Join Our Team:**
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we want to hear from you
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