Technical Support Specialist

11 hours ago

Perth, Western Australia beBeeTechnical Full time $80,000 - $100,000
Job Title: Technical Support Specialist

We are seeking a highly skilled and organized technical support specialist to join our team.

Key Responsibilities:

  • Diagnose and troubleshoot hardware and software issues on desktops, laptops, and other devices.
  • Install, configure, and maintain company PCs and laptops.
  • Perform routine maintenance and updates on computer systems and networks.
  • Document and maintain technical documentation and knowledge base articles.
  • Maintain hardware and software inventory, ensuring all assets are properly accounted for.

Requirements:

  • Previous experience in IT support.
  • Strong technical knowledge of Windows operating systems, Office365, and networking technologies (Aruba Networks Switches and Access Points).
  • Experience with Active Directory, Microsoft Exchange, Microsoft Azure, Veeam backup and replication, and Aruba Networks products.
  • Good organizational skills and attention to detail.

Desirable Attributes:

  • Confident with exceptional communication skills.
  • Organized and efficient.
  • A team player - collaborative.
  • Resourceful with a can-do attitude.

What We Offer:

  • Be part of a rapidly growing organization.
  • Ongoing training and development opportunities.
  • Secure onsite parking and access to an onsite gym.

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