Luxury Hotel Experience Manager
5 days ago
This is an exciting opportunity to join our team as a Luxury Hotel Experience Manager at The Ritz-Carlton Hotel, part of Marriott International's Luxury portfolio.
Job DescriptionWe are seeking an experienced and motivated individual to lead the Club shift while supporting their team with general operational tasks. As a key member of our Ladies and Gentlemen team, you will embody the legendary service that makes us a leading luxury brand.
Key Responsibilities:
- Join our team and lead the club shift whilst supporting your team with general operational tasks
- Be an expert on the luxury hotel and the surrounding area, know it inside and out to exceed guest expectations
- Assist guests arriving and departing the hotel through the check-in and departure process as well as a dedicated club concierge service
- Provide food and beverage service throughout the club lounge's 5 daily meal periods
- Handle general enquiries, going above and beyond with each guest experience
- Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
- Take guest reservations and perform cash handling & credit card responsibilities
- Oversee service standards whilst identifying and implementing improvement initiatives
- Be an empowering team leader by providing motivation and support to your department's Ladies and Gentlemen
- Plan and execute team building activities for our associates as they are our most important assets
To be successful in this role, you will need:
- Experience with OPERA property management system or similar
- Food and beverage service experience preferred
- Hold an approved Responsible Serving of Alcohol certificate
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
We offer a range of benefits, including:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Estimated Salary: AU$65,000 - AU$90,000 per year, depending on experience.
-
Luxury Hotel Housekeeping Manager
5 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeLancemore Crossley St Hotel, a boutique hotel in Melbourne's Theatre District, is seeking an experienced Luxury Hotel Housekeeping Manager to lead our housekeeping team. As the primary point of contact for housekeeping matters, you will be responsible for ensuring exceptional cleanliness and service standards are maintained.Key Responsibilities:Lead and...
-
Luxury Hotel Leader
7 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeHotel General Manager OpportunityWe are seeking a skilled and experienced hotel general manager to lead our boutique luxury hotel in Melbourne's Theatre District. This is an exciting opportunity for someone who enjoys a fast-paced environment and is passionate about delivering exceptional guest experiences.The ideal candidate will have strong commercial...
-
Luxury Hotel Operations Manager
3 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout UsLancemore Crossley St Hotel is a one-of-a-kind theatre-inspired, design-led hotel in the heart of Melbourne's Theatre District.With 112 rooms inspired by our surroundings, a stunning rooftop terrace, and an inviting lobby bar, we offer a unique experience for guests.Why Work with UsWe are a pioneer in boutique hotels and conference facilities since...
-
Housekeeping Attendant
2 weeks ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleAt Lancemore Crossley Street, we're seeking a dedicated House Keeping Attendant to join our team. As a key member of our housekeeping department, you'll play a vital role in delivering exceptional guest experiences and maintaining the highest standards of cleanliness in our boutique hotel.Your Key ResponsibilitiesClean and maintain guest rooms...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Marriott Full timeAbout This JobAs a Duty Manager with The Ritz-Carlton, you will be responsible for ensuring the highest level of service and quality standards are met in our luxury hotel. You will be the embodiment of our legendary service, making every guest experience exceptional.Key ResponsibilitiesManage day-to-day hotel operations, including staffing and guest...
-
Hospitality Leader for Luxury Hotel
7 days ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout UsFounded in 1986, Lancemore Group is a pioneering Australian boutique lifestyle brand offering luxurious hotels, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants, and an award-winning wine collection.We are rapidly expanding across Australia as a family-owned company combining the scalability of a large...
-
Luxury Hotel Guest Experience Supervisor
4 days ago
Melbourne, Victoria, Australia Accor Full timeAbout Sofitel Melbourne On CollinsAs a luxury hotel in the heart of Melbourne's shopping, theatre and business precincts, Sofitel Melbourne On Collins combines French elegance and modern luxury to create an unforgettable guest experience.Award-winning dining experiencesNo35 restaurant offers sophisticated modern dining with vibrant contemporary French...
-
Luxury Hotel Experience Expert
4 weeks ago
Melbourne, Victoria, Australia Marriott Full timeRole SummaryProvide exceptional guest experiences by exceeding expectations and delivering legendary service.About the RoleSupport the Front Office team with general operational tasks, ensuring seamless hotel operations.Be an expert on the luxury hotel and its surroundings, helping guests navigate and enjoy their stay.Operate the telephone switchboard and...
-
Luxury Hotel Ambassador
3 days ago
Melbourne, Victoria, Australia Accor Full timeAbout Sofitel Melbourne On CollinsA 5-star luxury hotel located in the heart of Melbourne's shopping, theatre and business precincts, offering breathtaking views over the city.Job DescriptionWe are seeking a highly skilled and professional Luxury Hotel Ambassador to join our Club Sofitel team. As an ambassador, you will be responsible for providing...
-
Hospitality Ambassador
1 hour ago
Melbourne, Victoria, Australia SOFITEL Full timeSofitel Melbourne on Collins: A Hub for Ambitious Individuals">We are seeking a dynamic and motivated Hospitality Ambassador to join our team at Sofitel Melbourne on Collins, a 5-star luxury hotel in the heart of Melbourne's shopping, theatre, and business precincts.About Us:Our hotel is a melting pot of French elegance and modern luxury, offering...
-
Luxury Hotel Operations Manager
7 days ago
Melbourne, Victoria, Australia Marriott International Full timeEmbark on an exciting career opportunity at W Melbourne, a multi-award-winning luxury hotel in the heart of Melbourne CBD. As a Front Office Supervisor, you will be responsible for delivering exceptional guest experiences and playing a key role in the hotel's success.
-
Hotel Operations Manager
3 weeks ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAt Lancemore Crossley St Hotel, we seek a dynamic and experienced Executive Housekeeper to spearhead our housekeeping team and deliver exceptional cleanliness and service to our guests.About the RoleLead a team of housekeeping attendants, overseeing tasks related to rostering, recruitment, performance management, and engagement.Develop and implement training...
-
Luxury Hotel Ambassador
1 week ago
Melbourne, Victoria, Australia SOFITEL Full timeCompany OverviewSofitel Melbourne On Collins is a 5-star luxury hotel located in the heart of Melbourne city centre. This French-inspired hotel offers an unparalleled level of service and amenities, making it the perfect destination for those seeking a truly luxurious experience.The hotel features 363 rooms with breathtaking views over Melbourne, as well as...
-
Luxury Hotel Housekeeping Manager
2 weeks ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full time**Lead a dynamic housekeeping team to deliver exceptional cleanliness and service**We are seeking a talented Executive Housekeeper to oversee our room attendants, ensuring the highest standards of quality and productivity.About the role:Manage a team of housekeeping staff, supervising tasks such as rostering, recruitment, performance management, and...
-
Luxury Housekeeping Manager
26 minutes ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeExecutive Housekeeper Position OverviewWe are seeking an experienced Executive Housekeeper to lead our housekeeping team and deliver exceptional cleanliness and service to our guests.Job DescriptionLead a dynamic team of room attendants, overseeing tasks associated with rostering, recruitment, performance management, and engagement.Provide comprehensive...
-
Sofitel Club Attendant
4 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob DescriptionAn exciting opportunity exists for a hospitality professional to join the Club Sofitel team at Sofitel Melbourne on Collins, a 5-star luxury hotel in the heart of Melbourne's shopping, theatre, and business precincts.As a Club Sofitel Attendant, you will be responsible for providing a sense of welcome and luxury service for all Club Sofitel...
-
Luxury Hotel Operations Manager
2 weeks ago
Melbourne, Victoria, Australia Marriott Full timeThe Ritz-Carlton is a world-renowned luxury hotel chain that prides itself on delivering exceptional service and creating unforgettable experiences for its guests. As a Duty Manager at one of our esteemed properties, you will play a vital role in ensuring that every guest feels valued, respected, and pampered throughout their stay.Key Responsibilities:Manage...
-
Luxury Hotel Operations Manager
1 week ago
Melbourne, Victoria, Australia Marriott Full timeUnlock a world of opportunities as a Luxury Hotel Operations Manager at The Ritz-Carlton, part of Marriott International's esteemed luxury portfolio. With a rich history of putting people first for over 90 years, we're committed to empowering our associates to create exceptional experiences.We estimate the salary for this role to be around $120,000 per...
-
Front Office Supervisor
4 weeks ago
Melbourne, Victoria, Australia Marriott International Full timeAre you excited to work in a dynamic environment and create memorable experiences for guests at our luxury hotel?About the RoleWe are seeking a skilled Front Office Supervisor to join our team at W Melbourne Hotel. As a key member of our hotel operations team, you will be responsible for processing guest check-ins, verifying guest identity, and assigning...
-
Luxury Housekeeping Manager
1 week ago
Melbourne, Victoria, Australia Lancemore Hotel Group Full timeAbout the RoleWe are seeking an experienced Luxury Housekeeping Manager to lead our dynamic team of room attendants and deliver exceptional cleanliness and service to our discerning guests.Key Responsibilities:Lead a team of housekeeping staff, overseeing tasks such as rostering, recruitment, performance management, and engagement.Provide comprehensive...