Customer Service Advocate

1 week ago


Seven Hills, Queensland, Australia Permobil Full time

Unlock a Rewarding Career at Permobil

About Permobil

We're a leading innovator in evidence-based solutions, dedicated to enhancing the lives of individuals worldwide.

Your Role:

As our Customer Service Representative, you'll be the face of Permobil, delivering exceptional experiences and support to our customers.

Key Responsibilities:

  • Process sales quotes efficiently and effectively
  • Enter quotes and orders into our system with precision
  • Promptly identify and resolve customer issues
  • Ensure timely and accurate product delivery
  • Maintain strong relationships with sales representatives and dealers
  • Handle sales calls from dealers and end-users with professionalism
  • Assist customers with product orders, tracking, and locating shipments
  • Contribute to the development and improvement of our customer service

A Day in the Life:

You'll work collaboratively across borders, applying your skills and knowledge to drive meaningful change. With us, you'll have the opportunity to make a difference every day.

What We Offer:

  • $65,000 - $75,000 per annum, depending on experience
  • Birthday Leave to celebrate your special day
  • A 'Volunteer Day' to give back to your community
  • Access to an Employee Assistance Program (EAP) for personal and professional well-being
  • Learning & Development training opportunities
  • A supportive and friendly environment that fosters growth

Requirements:

  • Excellent communication skills and a strong phone manner
  • Calm and professional approach to inquiries
  • Strong computer skills using typical business applications
  • Minimum 1-3 years of customer service experience
  • Experience with SAP or MYOB for at least 1-2 years

Join Us:

We're looking for passionate, innovative, and ambitious individuals who want to make a difference. If you're a pioneer, revolutionary, or game-changer, we'd love to hear from you.



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