Customer Service Representative Opportunity

1 week ago


Seven Hills, Queensland, Australia iPlace Recruitment Full time

Seeking a highly motivated and experienced customer service representative to join our team at iPlace Recruitment in Seven Hills. This is an excellent opportunity for someone who enjoys dealing with customers and being the person to resolve their queries.

We are looking for a candidate with previous experience within a similar customer service role, who possesses excellent communication skills and is proactive and reactive in nature. The ideal candidate will have solid computer skills and be able to pick up new software quickly, such as Pronto and ForthShift.

The successful candidate will report directly to the Customer Service Manager and be responsible for taking inbound calls from customers, processing orders, working closely with the sales team, preparing shipping documents, liaising with purchasing & logistics teams on stock availability, and processing warranty claims.

In return, you will enjoy a hybrid working arrangement – 2 days in the office and 3 days working from home – providing a great work-life balance. If you're feeling stale in your current role or have recently finished a similar position and are ready to start ASAP, we'd love to hear from you.

This is a temp-to-perm opportunity, offering a competitive salary of $65,000 - $70,000 per annum, depending on experience. We look forward to discussing this opportunity further with you



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